Elevator Sales Account Manager

Elevated•Bronx, NY

About The Position

The Sales Account Manager in the elevator industry is responsible for maintaining and growing relationships with clients, including building owners, property managers, and contractors. They serve as the key point of contact, overseeing sales, contract negotiations, service delivery, and customer satisfaction for elevator products and services. The role involves identifying client needs, providing solutions, coordinating with technical and service teams, and ensuring timely resolution of issues to maximize client retention and achieve revenue targets.

Requirements

Must have a minimum of 5 years' experience in a sales and/or account support role.
Strong attention to detail and ability to multi-task
Excellent verbal and written communication skills
Candidates must have an aptitude for technical, mechanical concepts and terminology

Nice To Haves

Bachelor's degree preferred

Responsibilities

Generate sales among client accounts, including upsell and cross-selling
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Communicates client needs and demands to management
Forecasts and tracks client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions