Electrophysiology Clinical Manager - Days

VCU Health•Richmond, VA

12d

About The Position

The Electrophysiology Clinical Manager manages clinical activities across a geographic region or specialty service line. The role works collaboratively with Medical Directors, clinic leadership, and other stakeholders to support timely patient access, operational efficiency, practice productivity, fiscal integrity, patient satisfaction, and employee engagement. The position may oversee multiple clinics, including sites providing complex procedures or serving high patient volumes, and may manage facility operations, vendor contracts, space, staffing, supplies, budgets, quality, and outcomes for assigned locations. The manager collaborates with clinical and operational leaders on staffing, resource allocation, care delivery, service improvement, education, and compliance. The role may provide direct patient care as needed, support strategic and access initiatives, participate in committees, and serve as interim operational leader when local leadership is absent. Work is primarily in a general office environment, with travel by car to off-site locations required. Conditions may include high stress, fluctuating workloads, frequent interruptions, exposure to infectious materials and other workplace hazards, and physical demands associated with patient care and movement.

Requirements

Bachelor of Science in Nursing from an accredited program.
Current RN licensure in Virginia or an eligible compact state.
At least 5 years of clinical experience, including at least 2 years as an RN; clinical experience may include CMA, LPN, athletic trainer, or other clinical technical roles in health care.
At least 2 years of clinical supervisor or other clinical leadership experience.
Demonstrated cultural responsiveness, including commitment to diversity, equity, and inclusion through continuous development, inclusive behaviors, and proactive management of bias.
Ability to meet the position’s physical requirements, including lifting and carrying up to 50 pounds, pushing and pulling up to 100 pounds, and performing activities such as stooping, kneeling, squatting, crawling, climbing, balancing, and bending.
Ability to perform shift work and meet additional physical, sensory, and emotional demands described for the role, including patient maneuvering, manual dexterity, hearing alarms, and managing multiple priorities and frequent customer interactions.
Ability to travel by car to off-site locations, occasionally in adverse weather conditions.

Nice To Haves

Master’s degree.
Certification in a specialty area.
Management experience in an ambulatory environment.

Responsibilities

Manage multiple clinics across a geographic region or a specific service line, including clinics with complex services or high patient volumes.
Develop staffing plans with local clinic leadership and ensure appropriate coverage.
Interview, select, mentor, and evaluate RNs and potentially other staff; administer corrective disciplinary action when necessary.
Evaluate patient care services and implement improvements with physicians, clinicians, and other health care team members.
Ensure ongoing evaluation and continuous improvement of services.
Coordinate the acquisition and allocation of human, material, and financial resources with ambulatory leadership to promote appropriate, cost-effective utilization.
Assist managers and directors with developing and monitoring the annual budget as needed.
Provide direct patient care as needed and maintain clinical skills as appropriate.
Identify opportunities and develop and implement plans and services that support the VCUHS strategic plan; participate in strategic planning for ambulatory services.
Monitor clinic customer-service satisfaction and address identified issues with leadership teams.
Participate in interdepartmental and VCUHS committees to support consistent practice standards and communication.
Ensure compliance with external licensing, accrediting, and regulatory standards.
Promote educational growth opportunities for nursing staff, including specialty certification and support toward advanced degrees.
Encourage and facilitate Evidence Based Practice projects and disseminate findings.
Coordinate with clinic leadership to ensure clinical staff meet educational requirements and maintain clinical competencies.
Serve as interim operational leader in the absence of local operational leadership as needed.
Manage facilities, local vendor contracts, and space in conjunction with ambulatory operational managers.
Manage a building or multiple smaller locations, including facility management, vendor contracts, space, staffing plans, supply management, budget responsibilities, and clinical quality and outcomes.
Coordinate with MCVP medical school departments regarding service-line additions or new providers at a location.
Partner on access strategy for assigned locations to promote access to care.
Manage regulatory and compliance policies for assigned locations.
Participate in charge reconciliation, denial management, and other revenue-cycle initiatives as applicable.
Participate in engagement and efficiency initiatives at assigned locations.
Perform other related duties as assigned.
Use universal precautions and personal protective equipment and follow infection-control policies.