Electronics Technician

Prism Specialties of Hartford Sprin•Hartford, CT

22d•$19 - $22•Onsite

About The Position

Prism Specialties is a residential and commercial specialty restoration company that restores electronics, art, textiles, and documents damaged by fire, water, mold, lightning, power surges, and other disasters. We are rapidly growing and looking for motivated team members who want to grow with us. If you enjoy troubleshooting, working with your hands, solving technical problems, and helping customers during difficult situations, this could be a great fit for you. We are seeking an Electronics Restoration Technician with strong technical and problem-solving skills to join our team. This role offers a wide variety of responsibilities between working in our shop and traveling to customer locations. Training will be provided on all Prism processes and restoration procedures. Cross-training opportunities are available in electronics, art, textiles, and document restoration, with primary focus in the electronics/electrical division. This is a hands-on role for someone who is mechanically inclined, detail-oriented, and comfortable working with a wide range of electronics and appliances.

Requirements

2+ years of technical, repair, handyman, appliance, or electronics experience preferred
Strong troubleshooting and problem-solving skills
Comfortable taking apart and reassembling electronics and appliances
Broad technical knowledge across multiple types of electronics
Excellent verbal and written communication skills
Customer service oriented with a professional appearance
High School Diploma or equivalent
Valid driver’s license with satisfactory driving record
Ability to pass background check, drug screening, and DOT physical
Ability to repeatedly lift and carry 50+ pounds, including stairs

Nice To Haves

Cell phone or laptop repair
PC building and troubleshooting
Home theater setup and installation
Appliance troubleshooting and testing
TV and audio equipment repair
Computer systems setup and networking
Restoration industry experience

Responsibilities

Test and validate the functionality of appliances, computers, TVs, home theater systems, and household electronics
Evaluate electronics to determine repair vs. replacement recommendations
Clean, restore, and perform final testing to ensure items are fully operational
Carefully disassemble and reassemble electronics and appliances
Package and prepare items for safe return to customers
Inventory, disconnect, label, and transport electronics from customer locations
Map and document wiring/connections to ensure accurate reinstallation
Reconnect and test electronics in customers’ homes or businesses
Drive company vehicles including box trucks and work vans
Communicate professionally with customers and provide excellent customer service during stressful situations
Support and assist newer team members as the company grows