Electronics Department Supervisor (Full-Time) Phoenix
About The Position
The Electronics Department Supervisor will oversee all aspects of the Electronics Department, including establishing and maintaining efficient merchandise circulation through system refinement. This role involves assigning and distributing work, overseeing employee performance, and training, developing, and leading department staff. The supervisor will collaborate with Store Management and the Visual Merchandiser on store improvement ideas and order merchandise from vendors. Additionally, the supervisor is expected to act as the Manager on Duty (MOD) 3-4 shifts per week, supervising staff and ensuring excellent customer service and satisfaction.
Requirements
- Excellent communication, leadership, and customer service skills.
- Patience, kindness, problem-solving skills, and the ability to work with diverse communities and customer needs.
- Ability to lead and inspire, delegate, and oversee employee performance.
- A diverse love of electronics, video games, and software.
- Strong electronics knowledge, awareness of market trends, and a desire to actively expand knowledge by reading newsletters about the electronics/video game industry and retail and using social media as a resource to gain knowledge and insight.
- Ability to communicate effectively.
- Highly organized individual who can handle multiple priorities.
- The ability to ask for clarification and/or assistance when needed.
- Cash handling and basic math skills.
Nice To Haves
- Ability to adapt to a flexible working schedule to include days, nights, weekends, and holidays.
Responsibilities
- Oversee all aspects of the Electronics Department.
- Establish and maintain efficient and effective circulation of merchandise through the implementation and constant refinement of the processing system.
- Assign and distribute work.
- Oversee employee performance.
- Train, develop, and lead department staff.
- Work closely with Store Management and the Visual Merchandiser to brainstorm ideas for store improvement.
- Order merchandise from vendors for store stock.
- Act as the Manager on Duty (MOD) 3-4 shifts per week to supervise and direct staff assignments and interactions with customers.
- Ensure excellent customer service and customer satisfaction.
- Assist with inventory management, product culls, and overall store maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
