Electronic Technician - Manufacturing Support (ISO 9001) / RMA - Westbury, NY

Hubbell IncorporatedTown of North Hempstead, NY
Onsite

About The Position

The Technician is responsible for advanced evaluation, troubleshooting, and component-level diagnosis of returned product. The duties also include troubleshooting of manufacturing fallout. This role reports to quality and acts as a technical escalation resource within manufacturing, supporting process control, corrective action, and continual improvement to improve product quality, yield, and customer satisfaction.

Requirements

  • Associate degree in Electronics or equivalent experience
  • 3+ years troubleshooting in a manufacturing environment
  • Component-level diagnostics and schematic expertise
  • Experience in an ISO 9001-certified environment
  • Advanced PCB troubleshooting (multilayer, SMT)
  • Analog, digital, and mixed-signal circuits
  • Precision soldering and rework
  • IPC-A-610 and IPC-7711/7721 knowledge
  • Cross-functional work with Manufacturing, Quality, and Engineering
  • Clear communication of technical findings

Responsibilities

  • Perform advanced component-level troubleshooting of returned products and in-process manufacturing failures. Consisting of display boards, power supplies, network cards and control boards using SMT and thru hole technologies.
  • Interpret and apply electrical schematics, PCB layouts, BOMs, and controlled manufacturing documents
  • Conduct detailed failure analysis to determine root cause related to design, materials, assembly, or test processes
  • Ensure all evaluations, repairs, and findings are accurately documented and traceable per ISO 9001
  • Support Corrective and Preventive Action (CAPA) activities
  • Collaborate cross-functionally to address nonconforming product
  • Analyze defect data to identify trends and systemic risks
  • Develop and maintain controlled troubleshooting procedures
  • Support control of nonconforming outputs
  • Participate in corrective action and verification of effectiveness
  • Maintain objective evidence for audits and reviews
  • Identify risks and opportunities and drive continual improvement
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