Electronic Services Coordinator (ACH Payment)

Communication Federal Credit Union • Oklahoma City, OK

1d

About The Position

Communication Federal Credit Union has proudly served its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021. We are committed to our local communities, providing financial education, and supporting local organizations. We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve. Join a hard-working team in this fast-paced environment that is adapting to new technology daily! The Electronic Services Coordinator is responsible for administrative duties within Electronic Services Department (E-Branch). Handles processing, inquiries, and adjustments for plastic cards, mobile banking, and various electronic services/products. Who You Are A collaborative individual with excellent interpersonal and communication skills. Able to read and interpret loan documents and related regulations, policies and procedures. Strong attention to detail and accuracy. Able to organize and prioritize workflow. Knowledge of Windows based software and other applications. Able to perform intermediate mathematical functions.

Requirements

• 2 years' experience in a financial institution or lending environment required.
• High school diploma or G.E.D. required.
• Any combination of education, training or experience providing required knowledge, skills and abilities to perform essential job functions.

Nice To Haves

• Digital banking experience helpful.

Responsibilities

• Resolve account holder issues related to card adjustments, usage, disputes, and lost or stolen cards.
• Assist with opening online accounts.
• Serve as backup for other department duties.
• Work with branches on ATM-related issues.
• Answer online banking and card inquiries.

Benefits

• $1,000 Welcome Bonus after 90 days
• Competitive Pay with advancement opportunities
• Performance Incentives
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts- Medical and Dependent Care
• Tuition/ Educational Assistance
• Employee Perks and Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED