Electronic Security Systems Service Technician

VIRSIG, LLC•Newport, RI

11d•$60,000 - $75,000•Onsite

About The Position

VIRSIG, LLC is a global technology company specializing in secure networks, video surveillance, access control, detection systems, and cybersecurity solutions. We help protect people, facilities, infrastructure, and data by identifying and addressing physical and cyber vulnerabilities in mission-critical environments. We are seeking an experienced Electronic Security Systems (ESS) Technician to support a key federal customer in Newport, RI. This role is ideal for a hands-on technical professional with experience supporting electronic security systems, low-voltage infrastructure, networking, and integrated security environments. This position supports secure federal facilities protecting personnel, infrastructure, and sensitive information. Candidates without an active clearance are encouraged to apply if eligible to obtain a U.S. Government security clearance. Under minimal supervision, the ESS Technician will install, maintain, troubleshoot, repair, and support integrated electronic security systems in secure federal environments. This role is primarily focused on service, sustainment, troubleshooting, and maintenance activities rather than large-scale new construction installations. The ideal candidate has strong troubleshooting skills, customer service experience, and technical aptitude across electronic security systems, low-voltage infrastructure, networking, and IT-connected security environments.

Requirements

High School Diploma or equivalent required
U.S. citizenship required
Active U.S. Government security clearance OR ability to obtain clearance up to the TS/SCI level
Minimum 3 years of experience in the low-voltage, CCTV, access control, or electronic security industry
Experience troubleshooting IP-based electronic security systems and related infrastructure
Strong technical troubleshooting and customer service skills
Ability to work independently and within team environments

Nice To Haves

Lenel OnGuard
Milestone
Genetec
AMAG
Hirsch
Honeywell
Bosch
CCNA
CompTIA Network+
CompTIA A+
Microsoft certifications
Cisco certifications
CSEIP
Experience supporting commercial, DoD, or federal government environments
Experience supporting Electronic Security Systems (ACS / IDS / VSS / Biometrics)
Experience working in secure or regulated facilities

Responsibilities

Provide onsite technical support to install, configure, maintain, troubleshoot, and repair HSPD-12 / FIPS 140-2 compliant electronic security systems (ESS)
Support and maintain IP-based security infrastructure including access control systems, video surveillance systems, intrusion detection systems, servers, network-connected devices, and related hardware/software
Perform system programming, firmware/software updates, diagnostics, preventative maintenance, and component replacement for ESS platforms
Install and terminate low-voltage cabling, electrical wiring, conduit, sensors, card readers, cameras, control panels, and associated devices
Review work orders, drawings, building plans, and technical documentation to determine installation, maintenance, and troubleshooting requirements
Diagnose and resolve hardware, software, network, and connectivity issues affecting ESS operations
Test backup batteries, circuits, sensors, and security system functionality to ensure operational readiness
Maintain accurate service records and clearly communicate troubleshooting actions and resolutions to customers and project teams
Safely transport equipment, use ladders/tools, and perform physical installation and maintenance activities as required