Electronic Security Specialist III, University Police

UT Southwestern Medical Center•Dallas, TX

About The Position

The Electronic Security Specialist III works under minimal supervision to provide routine and complex technical assistance with programming, upgrades, preventive maintenance, testing, and repairs for access control software, databases, operating systems, and physical security hardware. The position supports campus-wide access control, video management, intrusion detection, intercom/emergency call box, and key management systems, including firmware revisions, software upgrades, backups, security patches, and hardware upgrades. The specialist diagnoses complex system and network problems, coordinates with Information Resources, and serves as a liaison between Access Control, security vendors, manufacturers, and campus departments. The role manages small to moderate projects and gives direction to vendors and other technical support specialists. It also supports system design and installation, infrastructure evaluations, technology research, equipment inspections and testing, cost estimates, and the preparation and maintenance of system records and reports. The position may provide working supervision and training to other Electronic Security Specialists.

Requirements

  • High school diploma or equivalent with at least 7 years of technical work experience in an electronic security environment, or a bachelor's degree with at least 4 years of such experience.
  • If the position requires use of a University-owned vehicle: valid Texas driver's license, successful Motor Vehicle Records check, and completion of driver training (or van training, if applicable), in accordance with UTS Policy 157, Appendix B, upon hire.

Responsibilities

  • Program, upgrade, maintain, test, and repair databases and software for campus-wide access control, video management, intrusion detection, intercom/emergency call box, and key management systems.
  • Perform firmware revisions, software upgrades, backups, security patches, and hardware upgrades.
  • Diagnose and resolve complex systems and network problems, coordinating with Access Control and Information Resources as needed.
  • Liaise with security vendors, manufacturers, and campus departments for ongoing and special projects, and facilitate vendor support and remote system access.
  • Manage small to moderate projects and direct security vendors and other electronic security specialists.
  • Inspect installed security equipment; test and commission security systems; and maintain inspection logs and reports.
  • Evaluate existing infrastructure for new security system additions and prepare associated cost estimates.
  • Evaluate and configure systems, resolve configuration problems, and ensure effective use of hardware resources.
  • Assist in reviewing and designing security systems, consult with users about security needs, recommend solutions, and help identify costs or obtain vendor quotes.
  • Work with building floor plans and site plans and use construction software to design security-related hardware plans.
  • Install software, personal computers, printers, and other peripherals, with a focus on security systems.
  • Research and test security technologies and evaluate their applications and compatibility with current systems.
  • Prepare recommendations and obtain quotes for modifications or additions to security operating software, hardware components, and software applications.
  • Maintain hardware inventories, repair and service records, equipment failure reports, and other logs.
  • Submit, maintain, and renew IR server registration forms for security-related devices requiring static IP addresses.
  • May provide working supervision, train or assist in training new employees, and answer day-to-day questions from other Electronic Security Specialists.
  • Perform other duties as assigned.

Benefits

  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare with no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
  • On-site childcare
  • Paid holidays
  • Wage and merit increases
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