About The Position

The Senior Project Manager is accountable for the scope, schedule, cost, quality, and client satisfaction of assigned projects throughout their lifecycle, from initiation through closing. The role provides leadership and ownership within Diversified, coordinating project activities, stakeholders, deliverables, schedules, budgets, staffing, and communications. The Senior Project Manager serves as the primary client interface, manages client expectations and relationships, and works to complete consulting projects on time, on budget, and to a high standard of customer satisfaction. The position involves managing complex projects with varied stakeholders and changing requirements, balancing schedules, budgets, scope, quality, and client expectations. The Senior Project Manager manages project financials and billings, monitors labor budgets and project status, coordinates documentation and reviews, supports team members, resolves conflict, and helps improve established processes. The role may also manage design/build projects for the Media business unit and coordinate project transitions to later-phase teams. The employee works under normal office conditions using computers and related equipment. Some travel by car and occasional air travel are expected for in-person meetings; approximately 10% remote travel is not unusual. The employee must have a valid driver's license in their state of residence and use their own vehicle, with mileage reimbursement. During client site visits, the employee is responsible for supporting safe conduct, including appropriate PPE, addressing hazards, participating in incident investigations and reporting, conducting safety walk-throughs, and preparing safety documentation as needed.

Requirements

  • 10 or more years of experience as a project manager in media technology projects, especially consulting.
  • Knowledge of broadcast operations and technologies.
  • Comfort with hardware- and software-based solutions.
  • Strong verbal and written communication skills.
  • Supervisory and people-management skills.
  • Ability to manage design/build projects for the Media business unit.
  • Ability to diagnose and resolve complex technical, political, and people-related problems.
  • Ability to focus on clients and understand how solutions meet their business needs.
  • Ability to work effectively on teams, lead, and delegate.
  • Ability to set and manage expectations, organize work, manage time, and establish priorities.
  • Strong planning, risk forecasting, and problem-solving skills, including effectiveness in tense situations.
  • At least 5 years managing complex broadcast infrastructure or projects valued at $10–30 million, matrix-managing more than 6 professionals, and fiscally managing assigned annual budgets exceeding $1 million.
  • Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment/Broadcast industry.
  • Knowledge of high-definition, UHD, and HDR video systems using analog, SDI, and SMPTE 2110 IP transport protocols.
  • Understanding of TCP/IP routing, ACLs, QoS, VLANs, and wireless access points.
  • Track record of successfully completing engineering projects.
  • Understanding of project phases: Program, Conceptualization, Schematic Design, Design Development, Construction Documentation, Construction, and Commissioning.
  • Demonstrable understanding of consulting processes, including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and developing roadmaps, presentations, and written narratives of project findings.
  • Awareness of systems integration, architectural drawings, construction drawings, and specifications.
  • Detail-oriented, independent, and self-starting.
  • Exceptional time-management skills and a record of meeting deadlines.
  • Ability to analyze complex issues and communicate concise messages.
  • Strong problem-solving and technical troubleshooting skills.
  • Valid driver's license in the employee's state of residence and ability to use a personal vehicle for work travel.

Nice To Haves

  • SPMP certification from the Project Management Institute.
  • Certified Scrum Master (CSM) certification.
  • Demonstrated knowledge of Agile project management, software project management, program management, organizational change management, or cloud technologies; relevant certifications may be required or preferred depending on the technology focus.

Responsibilities

  • Provide clear project leadership and ownership, including timely and accurate verbal and written communication and follow-up.
  • Coordinate activities and stakeholders to complete projects on time, accurately, and within budget; delegate responsibilities and lead client and internal project meetings.
  • Support team members and provide or direct technical and administrative support.
  • Maintain frequent communication among stakeholders and resolve destructive conflict.
  • Design, plan, and coordinate work teams for Media and Entertainment consulting projects.
  • Assume ownership of individual projects and assignments.
  • Maintain communication with Account Executives, Directors, consultants, subject matter experts, clients, and other stakeholders.
  • Develop and communicate project updates.
  • Monitor labor budgets and project cost, timing, and staffing.
  • Develop and maintain project schedules.
  • Coordinate project deliverables and documentation, facilitate document reviews, and provide a punch list of remaining tasks after substantial completion.
  • Contract with contractors when necessary.
  • Ensure project quality and continuous improvement.
  • Coordinate transitions to later-phase project teams.
  • Manage project financials, budget performance, profitability, and timely, accurate client billings.
  • Communicate decision options to stakeholders and manage project decisions.
  • Ensure safe conduct during client site visits, including PPE use, hazard correction, incident investigation and reporting, site walk-throughs, and safety paperwork.

Benefits

  • Multiple medical plan options.
  • Company HSA and HRA contributions.
  • Dental coverage, including orthodontic benefits, and vision plans.
  • Company-paid basic life and AD&D benefits.
  • Short-term and long-term disability insurance.
  • Employee Assistance Program (EAP).
  • Three weeks of paid time off, plus company holidays and floating holidays.
  • 401(k) with company match.
  • Paid maternity leave.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA).
  • Voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services.
  • Commuter benefits.
  • Competitive compensation.
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