Electronic Payments Generalist

Tucson Federal Credit Union•Tucson, AZ

4d•$21

About The Position

Provide support for the electronic payments team. Complete payment processing, journal entries and reconciliation. Investigate issues arising from fraud and respond to internal and external departmental inquiries.

Requirements

Knowledge of accounting policies and procedures.
Ability to gain and retain knowledge of data processing and accounting systems with an emphasis in member accounts and account transactions.
Ability to gain and retain knowledge of Reg E, Fed ACH regulations, and NACHA Operating Rules and Guidelines.
A working knowledge of ECCHO Rules, UCC, Reg CC, Reg J, Fed OC3, BSA/AML, and FFIEC Guidance.
Ability to perform intermediate mathematical calculations involving decimals, percentages, fractions, etc.
Ability to apply mathematical and accounting principles to solve complex problems.
Knowledge of the Microsoft Office Suite products, specifically Outlook, Word, Excel and PowerPoint.
Ability to make quality judgments on reversing member fees and other member requests based on credit union policy.
Availability: Monday through Friday, as scheduled.
High school diploma or its equivalent required.
Three (3) years of experience in credit union/banking, payments, or accounting-related functions required.

Nice To Haves

Basic Accounting courses and AAP Certification and NCP Certification preferred.

Responsibilities

Complete daily processing for the following areas: checks, cards, and ATM/ITM disputes within specific timeframes.
Prepare and input journal entries as needed and in accordance with TFCU procedures.
Reconcile assigned general ledger accounts, research and recommend resolutions for account reconciliation issues.
Review all requests in the various department email inboxes and process changes in a timely manner.
Cross-train in all department functions to be able to complete tasks as assigned.
Abide by state and federal banking regulations.
Attend training sessions and complete compliance training on an annual basis.
Follow credit union Member Privacy Policy and member identification procedures.
Gain and retain an understanding of regulations, rules and guidelines to recommend dispute solutions.
Maintain knowledge of industry trends, current practices and applicable laws and regulations.
Respond to internal and external member inquiries promptly and professionally.
Prepare month end departmental reporting.
Prepare/update documentation for job duty procedures and implement identified process improvements.
Gain and retain a high-level knowledge of all TFCU products, policies and procedures.
Maintain a professional businesslike appearance in accordance with TFCU Dress and Personal Appearance Policy.
Adhere to TFCU’s attendance and punctuality policy.
Engage in behavior that aligns with the credit union’s cultural beliefs.