Electronic Maintenance Technician II

CACI International•1Q6 SCHRIEVER AIR FORCE BASE CO, CO

21h•Onsite

About The Position

CACI is hiring an Electronic Maintenance Technician II to provide mission-essential support to the Satellite Control Network Tracking Station Operations Remote Site and Mission Partners (STORMS) support contract at Schriever Space Force Base (SSFB). The contract maintains Distributed Communications Controllers, Electronic Scheduling Dissemination, communications equipment, and servers. The work supports high-consequence Department of Defense missions during contingency operations, natural disasters, extreme weather, pandemics, and other emergencies. The position supports 24/7 operations and maintenance of mission equipment and systems, including system administration, user account management, configuration control, troubleshooting, security, backups and restores, preventive maintenance, and installation or maintenance of software and firmware. Employees provide mission-essential support to military warfighters and work on one of three shifts. This opening is for a mid shift, Wednesday through Saturday, from 10:00 p.m. to 8:00 a.m.

Requirements

Active Secret clearance required at start.
Must be a U.S. citizen.
Associate degree, vocational, or technical education plus three years of experience; five years of experience may substitute for the degree. Experience is in managing or overseeing geographically separated Air Force/DoD contract operations, maintenance, and base operations functions.
Experience interfacing with active-duty military and civil service personnel.
Experience performing system administrator duties, including managing Active Directory accounts, setting up user accounts and access permissions, resetting passwords, and maintaining account security hygiene.
Ability to reboot workstations, perform basic workstation troubleshooting, and provide user support.
Ability to perform general IT support and follow established security and system administration procedures, including best practices for user account management and administrator privilege restrictions.

Nice To Haves

Security+ certification, preferred upon hire; may be obtained within 60 days if not currently held.
Familiarity with privileged account management and role-based access control concepts.
Strong troubleshooting skills and comfort working in dynamic or high-tempo support environments.
Knowledge of the Satellite Control Network (SCN).

Responsibilities

Support SSFB 24/7 operations, maintenance, user accounts, and configuration control; update and maintain Process Familiarization.
Establish and maintain user accounts, assign file permissions, and establish password and account policies.
Install, upgrade, configure, test, maintain, and support operating-system software in a production environment.
Maintain system security and data integrity; review performance logs and monitor system performance.
Troubleshoot and resolve basic system hardware, software, and communications problems; perform configurations and adjustments to enhance database file capacity; and perform automated and manual backup and restore processes.
Install, configure, and test software packages.
Perform daily system monitoring to verify hardware, server resources, systems, and key processes; review system and application logs and verify completion of scheduled jobs, such as backups.
Perform additional assigned duties involving Technical Orders, safety, HAZMAT, TMDE, tools, vehicle monitoring, logistics, and supply.
Assist with Depot Level Maintenance responsibilities for mission equipment.
Independently perform recurring Preventive Maintenance Inspections (PMIs) and service on mission equipment identified in the STORM contract.
Perform user account management and system maintenance, including network backups, file restores, PMIs, and testing on mission equipment identified in the STORM contract.
Support mission system maintenance, including system restoration, data archiving, and password administration.
Comply with SSFB security directives and cipher lock/combo lock requirements, safety requirements, and HAZMAT and MSDS requirements; use and maintain PPE.
Use standardized procedures and applicable examples to perform system administration tasks, unscheduled maintenance, troubleshooting, and analysis for supported mission equipment.
Assist with organizational-level software and firmware maintenance.
Assist with installation, checkout, and de-installation of changes or updates to supported mission systems, taking prior operational failures and modifications into account.
Extract and compile engineering data from manuals or test results to identify errors or inconsistencies.
Provide support for Emergency/Urgent Depot Level Maintenance as required.
Assist with maintaining and documenting training records and updates to the Master Task Listing (MTL).