Electronic Game Technician

Gaming Capital Group • Pocola, OK

3d

About The Position

Gaming Capital Group is seeking an Electronic Game Technician to maintain and service games operated by GCG at the Choctaw Pocola Casino. The position includes preparing and installing gaming equipment, maintaining and repairing games in the field, and supporting customers and other on-site technicians. The technician is expected to work with little supervision and may provide some supervision while mentoring junior technicians.

The position’s duties may be changed, expanded, reduced, or deleted to meet the company’s business needs. Work is expected at least five days per week, with a schedule prepared in advance by the supervisor. Installations and emergencies may require additional hours beyond standard work hours. Employment offers are contingent upon successful completion of a pre-employment drug screen, review of a background investigation, and, if applicable, approval of a necessary tribal gaming license.

Requirements

• High school diploma or equivalent.
• Training in repair of electrical and/or computer equipment.
• Able to work at least five days per week.
• Able to work additional hours beyond standard work hours when required by installations and emergencies.

Nice To Haves

• Two or more years of electronic gaming experience.

Responsibilities

• Prepare and install gaming equipment.
• Perform preventive maintenance, conversions, set options, and game repairs in a field environment.
• Maintain accurate inventory of parts issued and used.
• Document repairs and follow the preventive maintenance schedule.
• Perform tasks with little supervision.
• Install secure communications.
• Gather data and follow up on problems or outstanding issues.
• Read and translate schematic diagrams.
• Troubleshoot problems for customers and other on-site technicians.
• Perform pre-site inspections.
• Provide some supervision while mentoring junior technicians.
• Perform conversion projects.
• Help customers resolve customer disputes and perform jackpot verifications.
• Interface with customers during installations and service activities.
• Educate customers and players about basic game functionality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED