ELECTRONIC DISEASE SURVEILANCE SYSTEMS MANAGER

Arizona Department of Administration • Phoenix, AZ

1d • Hybrid

About The Position

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career; from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

This position provides oversight, technical expertise, and team leadership for electronic data exchange surveillance systems maintained by the Arizona Department of Health Services—including electronic laboratory reporting (ELR), electronic case reporting (eCR), and emerging mechanisms or registries. This role manages direct reports, oversees project-related grant deliverables and drives cross-agency collaboration to support disease surveillance.

Requirements

• Knowledge of public health surveillance methodologies and electronic data exchange frameworks (e.g., ELR, eCR).
• Knowledge of Healthcare messaging and interoperability standards, including HL7 v2.5.x, ADT, CDA, FHIR, and USCDI.
• Knowledge of Standard clinical terminologies and code sets, including LOINC, SNOMED CT, and ICD.
• Knowledge of Database architecture concepts, public health informatics principles, and system development life cycles (SDLC).
• Skill in Data & SQL Analysis: Skill in extracting, compiling, and analyzing public health data, including writing and executing SQL queries to validate database records.
• Skill in Systems Lifecycle Management & Enhancement: Skill in conceptualizing, designing, evaluating, and optimizing information systems across their full life cycle, and leverage existing technology to streamline surveillance workflows and meet user requirements.
• Skill in Troubleshooting, Problem Solving & Project Management: Advanced problem-solving skills to diagnose system issues and translate data insights into actionable program goals. Skill in requirements gathering, project planning, prioritization, and system testing for public health IT initiatives.
• Skill in Cross-Functional Communication: Skill in effectively communicating complex technical topics (orally and in writing) to informaticians, developers, vendors, epidemiologists, and leadership.
• Skill in Customer Service: Strong interpersonal skills to support system users, address reporting concerns, and deliver responsive customer service.
• Ability to hire, train, supervise, manage, and evaluate technical staff.
• Ability to make sound decisions and recommendations regarding database design, data structure, and data quality.
• Ability to communicate technical requirements, status updates, and complex ideas clearly to diverse stakeholders.
• Ability to organize, prioritize, and manage multiple concurrent tasks and projects.
• Ability to adapt quickly to emerging technologies, changing regulations, and evolving program requirements.
• Ability to work effectively both independently and as a collaborative team lead.
• Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelor's degree in epidemiology, informatics, or related field and 3 years applied informatics or surveillance experience or equivalent course work surveillance experience or in surveillance system project coordination and management.
• Master’s degree may substitute for 1 year experience.
• MPH may substitute for 2 years of experience.

Responsibilities

• Lead the planning, development, maintenance, and enhancement of public health data exchange systems. Partner with IT and program leads to establish project goals, track progress, and deliver system upgrades.
• Gather and document program business requirements, providing functional expertise to guide project implementation and IT development.
• Supervise, support, and direct a technical team tasked with onboarding, maintaining, and enhancing public health data exchange systems.
• Collaborate with internal program leads, clinical laboratories, hospitals, and county/tribal health departments to resolve reporting concerns, conduct training, and communicate updates.
• Acts as primary liaison between Information Technology department and multiple business units; coordinates system requirements gathering, development, testing, implementation, training, maintenance, and enhancements for agency electronic surveillance data exchange.
• Supervises a team by setting priorities, providing support/direction, and taking care of administrative issues as needed; trains staff on operational procedures and troubleshooting techniques; coaches team members on performance, completes employee performance evaluations and provides professional and technical guidance; receives guidance and oversight from manager.
• In conjunction with Program staff, ensures communication and coordination with business units, system users and data submitters to provide status information, training, education about systems and policies, elicit feedback, and identify system areas for improvement.
• Writes grant proposals, progress reports, and other applications to ensure continued funding for system implementation, maintenance and enhancements.
• Participate in national surveillance working groups and projects to align agency electronic disease surveillance with federal requirements, national standards and interoperability as needed.
• Other duties as assigned as related to the position.

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning infant at work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level