The Washington State Patrol (WSP) is committed to being an Equal Opportunity Employer and fostering an environment where everyone is encouraged to be their authentic selves. The Electronic Services Division (ESD) supports agency infrastructure and business processes by improving collaboration, using consistent planning processes, increasing business continuity capabilities, and providing quality communication services statewide. The Field Support Section provides day-to-day support to the WSP and its mission-critical voice and data communications systems, which also support partner agencies and other public safety customers. This position serves as a Liaison between district and division command staff within their region and ESD, ensuring agency policies and practices are followed by regional personnel. The role involves supervising assigned personnel, managing specific projects, and overseeing preventive maintenance for the assigned region. The position also coordinates schedules to minimize overtime and travel, addresses training needs, communicates system outage information, and directly supervises 6 STS positions. The successful candidate will plan, assign, and review staff work, adjust assignments and schedules, evaluate employee performance, assess training needs, resolve staff issues, and ensure completion of all scheduled preventative maintenance. Additionally, this role serves as a management advisor, technical lead, or project manager on complex, large-scale technology projects, including budgeting, scheduling, resource management, roll-out, and acceptance phases. The position also reviews and processes employee Time and Activity System (TAS).
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Job Type
Full-time
Career Level
Mid Level