Electronic Data Delivery Analyst

SGS

21h•$47,000 - $62,500•Onsite

About The Position

The Electronic Data Delivery Analyst is responsible for managing, validating, and optimizing the electronic exchange of data between internal systems, clients, and third-party partners. This role ensures data accuracy, timely delivery, proper formatting, and adherence to quality standards while troubleshooting delivery issues and supporting ongoing improvements to data feed processes. The position will liaise closely with IT, laboratory operations, and client facing teams to support stable and efficient data delivery pipelines.

Requirements

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related discipline
2+ years of experience in data delivery, data operations, systems support, or similar technical/data-focused roles.
Hands-on experience with electronic file formats such as CSV, XML, JSON, TXT, or Excel.
Familiarity with secure file transfer protocols (SFTP, FTPS, HTTPS)
Experience with APIs, EDI, or automated data exchange systems.
Advanced English language skills
Microsoft O365 (Word, Excel, Power Point, etc) computer skills
Intermediate Mathematical Skills
Advanced problem-solving skills
Strong customer service orientation
Ability to work effectively in a team environment and as individual contributor with minimal supervision
Excellent analytical, reasoning, problem-solving, organizational and time management skills
Excellent verbal and written communication, and interpersonal skills
Highly focused attention to detail and commitment to data quality
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in urgent situations
Ability to work with internal and external stakeholders.
Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

Nice To Haves

Experience with Laboratory Information Management Systems (LIMS)
Background supporting external customers or partners with technical data questions.
Understanding of data governance, audit controls, and compliance with federal, state, and local regulatory standards (e.g., EPA guidelines).
Experience with workflow automation tools, ETL/ELT pipelines, or data integration platforms.
Experience with Electronic Data Deliverables (EDDs) formats (e.g., EQuIS, EarthSoft, ERPIMS, FUDSCHEM, custom client templates).
Experience with Production Laboratory Operations or Support
Experience with Microsoft Azure DevOps
General knowledge of Chemistry

Responsibilities

Own the strategy and continuous improvement of the company’s Electronic Data Deliverables (EDDs) solutions for environmental testing clients
Manage the preparation, validation, and delivery of Electronic Data Deliverables (EDDs) in client-required and regulatory-compliant formats.
Oversee daily electronic data exchange processes, including automated feeds, APIs, secure file transfers, and batch jobs.
Ensure data quality and compliance through validation, quality control, and review of project-specific and regulatory requirements.
Troubleshoot delivery failures and data discrepancies, perform root cause analysis, and resolve complex EDD issues.
Improve EDD workflows through automation, process optimization, and system enhancements that reduce turnaround time and manual effort.
Support LIMS configuration, system integrations, and data mapping between laboratory systems and client reporting formats.
Collaborate with laboratory, project management, business, IT, and client stakeholders to support data delivery and onboarding activities.
Document workflows, standards, and technical procedures to ensure consistency and knowledge continuity.