Electronic Classroom Technical Support Specialist
About The Position
Client Solution Architects (CSA) is currently seeking an Electronic Classroom Technical Support Specialist to support a program onsite in Niceville, FL. Onsite/Hybrid/Remote work schedules subject to change based on contract requirements. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Requirements
- Must possess Interim or an active Secret clearance
- HS Diploma or equivalent
- 3 years of relevant experience
- Electronic Documentation, System Administration, Network Administration, Database Administration
- Security+ or equivalent
- Bachelor's degree
- Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
- Experience with systems and hardware and software administration and integration
- Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
Nice To Haves
- Experience with multi-media systems support and community of interest (COI) network operations
- Experience with local group policy management and file share, system, and account administration
- Experience with configuration and change management and life cycle support
- Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
- Experience with system monitoring and troubleshooting
- Knowledge of system development, software maintenance, and ancillary functions
- Knowledge of cyber defense compliance and accreditation services
- Ability to perform onsite service center support
Responsibilities
- Ensure student training infrastructure is functional and available
- Ensure that Active Directory accounts are properly configured
- Assist customers in overcoming any challenges through monitoring and performance management
- Identify problem areas and opportunities for improvement in a mission critical network
- Turn metrics into information and communicate their meaning
- Manage users and computers in an enterprise network
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
