Electromechanical Technician

Meta•Woburn, MA

5d•$28 - $28•Onsite

About The Position

This role involves providing front-line operational support for client automation, robotic, 3D printing, workstation, and technology systems. The technician will be responsible for operating automated systems, software-based control systems, electrical and mechanical systems, and structures. A key aspect of the job is utilizing hands-on support with an electro-mechanical aptitude and familiarity with Linux and command line to support client systems and products. The position also involves direct communication with client vendor partners, supporting key performance indicators to achieve maximum system uptime and client satisfaction. Responsibilities include performing system software and updates, troubleshooting and operating client systems to remediate issues, collecting and analyzing data, and applying a systematic approach to decision-making. The role encompasses a full range of support services including diagnostics, installation, mapping, induction, removal, configuration testing, and commissioning of client automation systems. The technician will demonstrate required digital competencies, complete technical training, and review technical information pertaining to supported systems. A positive influence within the team and a proactive approach to operational excellence are also expected. Other duties related to Partner Support may be assigned.

Requirements

Hands-on electromechanical experience is a must.
Knowledge of troubleshooting and diagnostics of electromechanical systems.
Degree from a vocational school or college with a focus in the Robotics, Mechanical or Electronics fields.
Demonstrated ability to multi-task and prioritize many different projects and workloads.
Ability to work independently.
A degree of physical dexterity and must be able to stand for long periods of time.
Ability to communicate effectively, (written and verbally) with peers, management, contractors, and vendors.
Must be highly self-motivated, customer-centric, and focused to team success.
Candidates must be able to lift 50 pounds and stand for extended periods of time.

Nice To Haves

Auto technician experience (computer use).
Robotics experience.
Familiarity with Linux is a plus but not needed.

Responsibilities

Provides front-line operational support of client automation, robotic, 3D printing, workstation, and technology systems.
Responsible for operating automated systems, software-based control systems, electrical and mechanical systems, and structures.
Utilize hands-on support with an electro-mechanical aptitude and familiarity with Linux and command line to support client systems and products.
Provides Partner level direct communications and interaction with client vendor partners.
Support client’s key performance indicators, achieve maximum system uptime and overall client satisfaction.
Performs system software and updates per recommended client technical instruction
Must possess technical skills to troubleshoot and operate client systems / Remediate issues to ensure high-level system performance
Ability to collect and analyze data, apply a systematic approach to reach conclusions, and make appropriate decisions.
Performs a full range of support services including diagnostics, installation, mapping, induction, removal, configuration testing, and commissioning of client’s automation system.
Demonstrates required digital competencies associated with assigned products and level assignments.
Completes technical training on client systems as assigned.
Reviews all technical information pertaining to supported systems and products.
A positive influence/champion within the team/organization.
Proactively seeks ways for process and operational excellence.
Required to perform other duties related to Partner Support as assigned.