Electro-Mechanical Troubleshooting Specialist (Industrial)

Novolex Corporate • Canandaigua, NY

7d • Onsite

About The Position

At Novolex, we power food, beverage, and specialty packaging for foodservice, delivery/carryout, processing, grocery, retail, and industrial customers. Our footprint spans resin, paper, molded fiber, aluminum, and more—fueling 120 product categories, 250 brands, and 39,000+ SKUs. We’re advancing sustainability through three pillars—products, operations, and people—to shape a better future. Your mission When production depends on you, you deliver. Picture a temperature controller drifting out of spec on a critical line: you validate the thermocouple, verify the solid-state relay, confirm heater continuity, and restore stable operation. The next call? A servo encoder fault followed by a 24V control issue in an Emergency Stop chain. You diagnose swiftly—sometimes inside a 480V cabinet, other times tracing high-voltage distribution up to 34.5KV—and keep the plant moving.

Requirements

• High school diploma or GED and 3–5 years of relevant experience or qualified technical training/certification.
• Willingness to work a standard 12-hour, nonrotating night shift (7 PM–7 AM) and occasionally on scheduled days off based on business needs.
• Ability to obtain a Pactiv license to safely operate a forklift and a man lift.
• Consistent use of required PPE; adherence to Pactiv safe work practices and OSHA policies, including NFPA 70E.
• Team-first approach when partnering with internal and external experts to solve complex problems.

Nice To Haves

• AAS or AOS in an electrical field.

Responsibilities

• Diagnose electrical, computer, mechanical, and pneumatic issues on industrial equipment.
• Decipher wiring schematics and electrical prints with precision.
• Work across 24V/120V/240V/480V circuits and high-voltage power distribution up to 34.5KV; apply proper grounding; service transformers, breakers, fuses, and disconnects.
• Support AC/DC motors and variable frequency drives, plus servo motors and encoders.
• Connect via laptop to PLCs (Allen-Bradley) for troubleshooting; manage Ethernet IP addressing and serial communications.
• Maintain temperature control systems—thermocouples, controllers, solid-state relays, and heating elements.
• Validate industrial safety systems, including Emergency Stop circuitry.

Benefits

• Comprehensive medical, dental, and vision coverage, plus well-being resources supporting mental, physical, and financial health.
• Advance through MyLearning with company and industry curricula, our Learning Management System, and the Tuition Reimbursement Program (Non-Union).
• Through the Focused Giving Program, we prioritize organizations promoting sustainability or addressing food and hunger needs, and we encourage facility-level community support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED