Electro-Mechanical Maintenance and Controls Engineer - Express Scripts
About The Position
The job profile for this position is Automation Engineer Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Help us architect the future of pharmacy automation. This role is for a hands‑on technical leader who enjoys solving complex problems, thinking strategically, and staying closely connected to the systems and teams that keep operations running. As a Maintenance and Controls Engineer, you will play a critical role in ensuring the reliability, performance, and continuous improvement of advanced pharmacy automation equipment in a high‑volume, regulated environment. Cigna is a global health service company dedicated to improving the health, well‑being, and peace of mind of those we serve. We care deeply about career growth and development, offering opportunities to learn, innovate, and make a meaningful impact. Here, your expertise helps shape the future of healthcare while you continue to grow professionally.
Requirements
- High School Diploma or equivalent.
- Minimum of 6 years of experience in automation engineering, maintenance, or a closely related technical field.
- Hands‑on experience maintaining and troubleshooting high‑volume automated or pharmaceutical production equipment.
- Strong mechanical and electro‑mechanical troubleshooting skills.
- Proficiency with PLCs, I/O, field devices, robotic systems, and electrical controls.
- Experience using Computerized Maintenance Management Systems (CMMS) to manage work orders and maintenance data.
- Working knowledge of preventive and predictive maintenance practices.
- Ability to work evenings, weekends, and participate in on‑call support as needed.
- Willingness to travel occasionally to other sites or facilities.
Nice To Haves
- Associate’s or Bachelor’s degree in Engineering, Automation, Electronics, or a related field.
- Experience with RSLogix, DeviceNet, and ControlNet systems.
- Experience in OSHA 1910 safety standards and regulated production environments.
- Training in root cause analysis and total quality methodologies.
- Prior experience mentoring or leading technical teams.
- Advanced experience with Verint V15 Recording and Analytics Suite.
Responsibilities
- Lead advanced maintenance, troubleshooting, and repair of automated pharmacy equipment using electrical, mechanical, pneumatic, and control system schematics.
- Ensure high reliability and uptime of pharmacy automation systems, facility infrastructure, and supporting utility systems.
- Analyze system data and reporting outputs to identify trends, diagnose root causes, and implement permanent corrective actions.
- Monitor and improve Mean Time Between Failures (MTBF) for electro‑mechanical equipment and associated software control systems.
- Troubleshoot, install, service, and repair automated production equipment, including robotics, PLCs, electrical controls, and software interfaces.
- Provide expert technical support for robot‑ and PLC‑based hardware and software systems.
- Execute preventive, corrective, and emergency maintenance work orders in alignment with operational priorities.
- Partner with developers, production engineering, and vendors to implement new processes, equipment enhancements, and system improvements.
- Recommend design and process improvements to enhance equipment quality, performance, safety, and maintainability.
- Perform routine inspections, maintenance rounds, and diagnostics to identify early signs of degraded system performance.
- Document all preventive, corrective, and emergency maintenance activities accurately within the Computerized Maintenance Management System (CMMS – Maximo).
- Serve as the senior technical point of contact for junior technicians, providing guidance on maintenance activities, upgrades, installations, and spare parts management.
- Support continuous improvement initiatives through root cause analysis, technical expertise, and cross‑functional collaboration.
- Participate in on‑call rotation
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
