Electrification Integration Section Manager
About The Position
The Electrification Integration Section Manager in Con Edison’s Customer Clean Energy Programs (CCEP) group leads efforts to make building electrification more affordable for customers, improve the customer experience of adopting heat pumps, and strengthen internal Company processes related to electrification, safety, reliability, and customer experience. The role achieves these outcomes through research and process improvements, partnering with teams within CCEP and across the Company, including Rate Engineering, Energy Services, Customer Operations, Digital Products, Commodity Forecasting, Strategic Planning, and Gas Engineering. The position leads company readiness for building electrification and develops a team focused on making the transition affordable and operationally achievable for customers. It manages interconnection performance metrics, drives enrollment in optional rates, oversees applied research on heat pump impacts and adoption, and coordinates internal and external stakeholder engagement around the enterprise building electrification strategy. The role also provides strategic direction and day-to-day management for team priorities, coaching and supporting employees while preparing company functions, systems, and plans for an electrified future. The selected candidate will be assigned a System Emergency Assignment and will be expected to work outside business hours during emergencies, potentially including nights, weekends, and holidays.
Requirements
- Bachelor’s degree and eight years of work experience, or a master’s degree and six years of work experience.
- Experience leading direct reports, assessing development needs, coaching, providing continuous feedback, or leading a business unit.
- Leadership experience with program, project, or process management, or with leading and implementing change.
- Ability to identify and analyze improvement opportunities, envision a future state, and gain stakeholder buy-in to implement changes.
- Strong business writing and oral communication skills, including persuasive communication and the ability to present clear, organized business cases and recommendations.
- Ability to collaborate with internal and external stakeholders at all levels, drive results, and represent the organization credibly to varied audiences.
- Ability to navigate ambiguity, address work challenges, manage multiple priorities and competing deadlines, and make timely decisions with appropriate rigor.
- Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
- Driver’s license required.
Nice To Haves
- Utility or energy industry experience, with working knowledge of building electrification, electric distribution, service connections, and the energy regulatory environment.
- Experience in energy efficiency, demand management programs, similar government agency housing programs, low-income programs, or nonprofit program management.
- Knowledge of new building or updated service processes, requirements, and data, and familiarity with new construction or electrical upgrades.
- Demonstrated creativity, problem-solving skills, and excellent critical thinking.
Responsibilities
- Lead company readiness for building electrification and develop a team focused on affordability, operational feasibility, and customer adoption of heat pump technologies.
- Implement and improve processes to ensure adequate electrical service for electrification, collaborating with Energy Services, Engineering, and Construction teams.
- Manage Building Electrification interconnection performance metrics, including scope, milestones, and delivery.
- Drive customer enrollment in optional rates that improve heat pump operating economics, including process design, campaign execution, and enrollment experience improvements.
- Own applied research studies on heat pump bill impacts, load and demand, and adoption behavior, including vendor-led engagements and vendor or consultant oversight.
- Provide day-to-day management and strategic direction for team priorities, keeping work aligned with Company objectives and coordinating delivery across stakeholders, vendors, and cross-functional partners.
- Analyze and improve the total cost for heat pump customers and identify Company levers that could improve electrification economics and scale adoption.
- Partner with and support teams across the organization as they prepare their functions, systems, and plans for building electrification, while building lasting relationships.
- Lead internal and external stakeholder engagement around the enterprise-level building electrification strategy in partnership with CCEP teams and Company organizations.
- Lead a team of employees by providing coaching, performance feedback, guidance, and support to achieve departmental goals.
- Provide leadership and direction that fosters employee engagement, accountability, and professional growth.
Benefits
- Medical and pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer-paid pension plan
- Employee Stock Purchase Plan with a matching contribution
- Employee Assistance Program
- Paid parental leave
- Paid time off and paid holidays
- Emergency backup child and elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter benefits
- Career development and learning opportunities
- Tuition reimbursement
- Recognition program
- Life and Long-Term Disability Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
