Electricity Power Dispatcher

Arcus Power•Calgary, AB

3d•Remote

About The Position

Arcobi (formerly Arcus Power) is at the forefront of the global shift towards electrification and low-carbon power systems. Our AI-driven Energy Cost Management platform is revolutionizing power management by enabling users to optimize operations based on electricity prices, peak demand periods, and market opportunities. Originally a tech startup in Calgary, Arcobi is now expanding globally. We're seeking a skilled Electricity Power Dispatcher to join our team and contribute to our accelerated growth. Our diverse team of data scientists, software developers, electrical engineers, and market analysts is committed to creating intelligent models that support efficient energy resource consumption. Arcobi fosters a collaborative, innovation-driven, and dynamic culture, where everyone’s input is valued.

Requirements

2+ years of experience in energy market operations or grid dispatch, ideally with familiarity in the Alberta and/or Texas electricity markets.
Understanding of AESO and ERCOT regulatory environments.
Proficiency in Excel analytics; programming knowledge (e.g., Python, SQL, VBA) is a plus.
Strong organizational and analytical skills with attention to detail and the ability to handle large datasets.
Comfortable learning and navigating software platforms (e.g., Hubspot, Figma, Scribe, Loom).
Excellent written and verbal communication skills.
Ability to thrive in a 24/7 operational setting, including participation in rotational or shift-based schedules.

Nice To Haves

A university degree in Engineering, Computer Science, Economics, Finance, or Business is considered an asset.
Experience working with AI or data analytics tools to support operational decision-making is a strong asset.

Responsibilities

Interpret and coordinate real-time dispatch instructions from ISOs (e.g., AESO, ERCOT) to customers, ensuring compliance, accuracy, and operational reliability.
Engage with AI-enabled tools and dashboards to support decision-making in dispatch and market analytics.
Monitor and analyze real-time ISO market activity, including energy and ancillary services dispatch, to proactively identify optimization opportunities.
Maintain detailed records of dispatches and customer communications with an emphasis on data integrity, regulatory compliance, and confidentiality.
Respond to urgent or emergency situations, coordinating with ISO System Controllers and customer teams to ensure safe, effective resolution.
Analyze market data using Arcobi analytics tools; extract trends and insights to support both internal teams and customer-facing conversations.
Participate in customer meetings to present dispatch results, market trends, and data-driven opportunities for improved asset performance.
Collaborate with clients to understand their operational goals, contribute to solution ideation, and support successful implementation using Arcobi's software platform.
Help translate customer feedback into actionable product enhancements by working closely with Product and Engineering teams.
Utilize platforms such as Hubspot, Figma, Scribe, Loom, and Excel to communicate and document customer requirements, share insights, and support solution delivery.
Ensure all operations and client engagements align with ISO rules, Arcobi business processes, and applicable regulations. Attention to detail is a critical attribute to success.