Electrician Service Professional
About The Position
Mr. Electric of Mission Viejo, a Neighborly company, is seeking skilled, professional, and customer-focused electricians to join their team as Service Professionals. This field-based role involves providing professional electrical services to residential customers throughout Orange County, focusing on safety, reliability, and exceptional customer experience. The company invests in its people and offers opportunities for growth within the organization. As a Service Professional, you will be the trusted electrical expert, diagnosing issues, performing a wide range of residential electrical work, and delivering a service experience that earns five-star reviews. You will represent Mr. Electric on every job, requiring professionalism, clear communication, and quality workmanship.
Requirements
- 3–5 years of residential electrical service experience (service and repair work, not exclusively new construction).
- Valid California driver's license with a clean driving record.
- Ability to safely operate a full-size service van.
- Comfortable working independently and managing your own daily schedule in the field.
- Tech-comfortable: able to use an iPad and field software for job documentation.
- Strong communication skills: able to explain electrical issues clearly and professionally to homeowners.
- Ability to pass a background check and motor vehicle record (MVR) check.
Nice To Haves
- California General Electrician Certification or equivalent journeyman credential.
- Experience with panel upgrades, EV charger installations, or smart home systems.
- Light commercial electrical experience.
- Experience using ServiceTitan or similar field service management software.
- Bilingual (English / Spanish).
Responsibilities
- Perform residential electrical service calls, troubleshooting, repairs, and installations.
- Handle a wide range of job types including panel upgrades, outlet and switch work, fixture installations, circuit additions, GFCI/AFCI installation, EV charger installations, and ceiling fans.
- Diagnose complex electrical issues accurately and propose clear, honest solutions to homeowners.
- Ensure all work meets NEC standards and applicable local code requirements.
- Communicate clearly and professionally with homeowners, explaining problems, presenting solutions, and setting expectations.
- Represent Mr. Electric with professionalism on job sites, maintaining a clean appearance and respectful conduct.
- Build homeowner trust through honest assessments, quality workmanship, and a positive attitude.
- Handle warranty or call-back situations promptly and professionally.
- Complete all job documentation accurately in ServiceTitan, including work orders, job notes, photos, and invoices, using a company-provided iPad.
- Obtain customer signature on work authorization before starting every job.
- Identify and communicate to the office when permits are required for a job.
- Return all paperwork, payments, and collected materials accurately and on time.
- Maintain the company-provided service van in clean, organized, and road-ready condition.
- Perform daily pre-trip inspections of the van (fuel, tire pressure, lights, cargo security).
- Report any mechanical issues, damage, or accidents to the office immediately.
- Maintain and accurately account for all tools, equipment, and inventory assigned to the van.
- Follow all Mr. Electric service standards, company policies, and safety protocols.
- Attend team huddles and training sessions as scheduled.
- Support a professional, accountable team culture.
Benefits
- Company car
- Free uniforms
- Training & development
- Paid training is provided from day one.
- Base pay plus performance incentives.
- Take-home permitted company van.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
