Electrical Service Technician

IES Residential • Las Cruces, NM

4d • Onsite

About The Position

The Electrical Service Technician performs electrical service, maintenance, troubleshooting, and repair work to support operational efficiency and customer satisfaction. The role diagnoses electrical issues, completes service work safely, and ensures compliance with company policies, safety standards, and applicable electrical codes. The technician works with customers, employees, vendors, subcontractors, and leadership to coordinate service activities and operational needs.

The position is based on-site in Las Cruces, New Mexico, and is not remote or hybrid. Work may take place at active indoor and outdoor job sites, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job-site conditions. Travel to job sites is required. A license is required, but the posting does not specify the license type.

Requirements

• At least 2 years of experience; the posting lists a minimum experience range of 2–4 years.
• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently and collaborate effectively across teams and departments.
• Proficiency with electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Strong customer service and relationship management skills.
• Ability to make sound decisions and resolve issues effectively under pressure.
• Ability to pass pre-employment screenings, such as background and motor vehicle record checks.
• English speaking, reading, and writing skills are preferred and required where necessary to perform job duties.
• Maintain a professional, positive, and respectful demeanor with customers, coworkers, and business partners.
• A license is required; the license type is not specified.
• Ability to travel as required and maintain dependable transportation and reliable attendance.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Ability to perform work on-site and in person; this is not a remote or hybrid position.
• Ability to stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Ability to sit for extended periods while driving to and between job sites.
• Ability to wear safety gear, including Personal Protective Equipment.
• Ability to lift, carry, push, and pull at least 50 pounds.
• Candidates must be authorized to work in the United States full-time without current or future employer sponsorship; visa sponsorship and work authorization support are not available.

Nice To Haves

• High school diploma or GED preferred.
• Previous electrical service, maintenance, troubleshooting, or repair experience preferred.
• Experience in construction, operations, or service environments preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
• Experience supporting field operations or assisting senior technicians is a plus.

Responsibilities

• Perform electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to support accurate job completion.
• Complete work in compliance with company policies, safety standards, and applicable electrical codes.
• Communicate with customers about service needs, repairs, timelines, and recommendations.
• Coordinate service activities and operational needs with employees, vendors, subcontractors, and internal departments.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Support project timelines and help resolve operational concerns in the field.
• Monitor tools, equipment, materials, and job-site conditions to support efficiency and safety.
• Assist with supporting and training less experienced technicians as needed.
• Maintain professionalism and effective communication in customer and operational interactions.
• Perform additional duties as assigned.

Benefits

• Competitive pay.
• Company 401(k) plan with employer contribution match.
• Company-paid time off.
• Company-paid life insurance.
• Choice of medical coverage, including prescription and short-term disability plans.
• Choice of dental and vision coverage.
• Optional long-term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed