Electrical Service Technician

IES Residential • El Paso, TX

4d • Onsite

About The Position

The Electrical Service Technician performs electrical service, maintenance, troubleshooting, and repair work to support operational efficiency and customer satisfaction. The role works with customers, employees, vendors, and leadership to diagnose electrical issues, safely complete service work, and comply with company and industry standards. Work is performed on-site and in person in El Paso, Texas; the position is not remote or hybrid.

The technician reviews service requests and job documents, communicates with customers about service needs and recommendations, coordinates service activities with internal and external partners, and maintains service records. The role may also support project timelines and field operations, monitor tools and job-site conditions, and assist with training less experienced technicians.

The position requires a license, 2–4 years of experience, travel as needed, and the ability to work overtime, modified schedules, or occasional weekends when business needs require. Candidates must be authorized to work in the United States without current or future employer sponsorship.

Requirements

• 2–4 years of experience.
• A license is required; relevant industry certifications or licenses are required where necessary to perform job duties.
• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Proficiency with electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Excellent verbal, written, and interpersonal communication abilities; English proficiency is required where necessary to perform job duties.
• Strong problem-solving, analytical, and decision-making skills, including the ability to resolve issues under pressure.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently and collaborate effectively across teams and departments.
• Strong customer service and relationship management skills.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• Professional and respectful demeanor with customers, coworkers, and business partners.
• Ability to travel as required and maintain dependable transportation and reliable attendance.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Ability to perform on active job sites indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job-site conditions.
• Ability to wear personal protective equipment.
• Ability to stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday; sit for extended periods while driving between job sites; and lift, carry, push, and pull at least 50 pounds.
• Must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Nice To Haves

• High school diploma or GED.
• Previous electrical service, maintenance, troubleshooting, or repair experience.
• Experience in construction, operations, or service environments.
• Experience supporting field operations or assisting senior technicians.

Responsibilities

• Perform electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to support accurate job completion.
• Complete work in compliance with company policies, safety standards, and applicable electrical codes.
• Communicate with customers about service needs, repairs, timelines, and recommendations.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding service activities and operational needs.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Support project timelines and help resolve operational concerns in the field.
• Monitor tools, equipment, materials, and job-site conditions to support efficiency and safety.
• Assist with supporting and training less experienced technicians as needed.
• Maintain professionalism and effective communication in customer and operational interactions.
• Perform additional duties as assigned.

Benefits

• Competitive pay.
• Company 401(k) plan with employer contribution match.
• Company-paid time off.
• Company-paid life insurance.
• Choice of medical coverage, including prescription and short-term disability plans.
• Choice of dental and vision coverage.
• Optional long-term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed