Electrical Service Technician
About The Position
Snowbird Heating & Cooling is seeking an experienced residential electrical service technician who can independently manage service calls, diagnose electrical problems, explain findings clearly to customers, develop repair or replacement options, and complete approved work. The role combines technical service with customer communication and ethical, performance-oriented sales. Technicians are expected to be professional, clean, respectful, knowledgeable, and honest while working in customers’ homes, and to take ownership of the quality of their work and customer experience. Technicians operate a company service vehicle and are responsible for their calls, vehicle, tools, and work area. Compensation follows a hybrid performance pay plan: each week, technicians earn either their base hourly rate plus commission. The position offers insurance, paid time off after 90 days, training and development, field and office support, and career growth opportunities.
Requirements
- Residential electrical service experience.
- Confidence troubleshooting and diagnosing equipment.
- Ability to explain problems clearly without confusing trade language.
- Ability to listen before recommending a solution.
- Comfort discussing repair costs with customers.
- Ability to present multiple options without pressuring customers.
- Understanding of how customer service and ethical sales work together.
- Pride in clean, professional work.
- Ability to work independently in the field.
- Dependability and ownership of work results.
- Willingness to continue learning and growing.
- Comfort working in a performance-driven environment and being accountable for work quality, customer experience, and results.
Nice To Haves
- Sales experience.
Responsibilities
- Run residential electrical service calls.
- Troubleshoot and diagnose electrical problems.
- Complete full system evaluations.
- Explain problems in terms customers can understand.
- Build repair and replacement options based on findings.
- Present options confidently and honestly, without pressuring customers.
- Help customers make informed decisions.
- Complete approved repairs and service work.
- Keep customers updated throughout each visit.
- Maintain the company vehicle, tools, and work area.
- Leave customers’ homes clean and professional.
- Build customer trust through professional service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off after 90 days
- Company service vehicle
- Career advancement opportunities
- Training and development
- Field and office support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
