Electrical Service Project Manager

ERMCO•Greenwood, IN

26d

About The Position

ERMCO, Inc. is seeking an experienced Electrical Service Project Manager to lead customer-focused electrical service, maintenance, repair, and small-capital projects throughout the company’s service territory. The position serves as the primary point of contact for end-user customers, identifying electrical needs, developing solutions, preparing estimates, and managing projects from concept through completion. Typical projects range from $20,000 to $100,000, with occasional projects up to $1 million, including facility expansions, equipment upgrades, power distribution modifications, and electrical system overhauls. The role focuses on building long-term customer relationships, solving electrical challenges, delivering responsive service, and maintaining financial accountability and project profitability. The project manager manages multiple projects at once, coordinates people and resources, prepares estimates and proposals, monitors project performance, and ensures safe, timely completion within budget and customer expectations. The position also advises customers on safety, reliability, efficiency, cost savings, and future electrical improvements. ERMCO is a national electrical, low-voltage, automation, and energy solutions contractor headquartered in Indianapolis, with operations based in Greenwood, Indiana. The company has been in business since 1962 and is 100% employee-owned.

Requirements

Experience managing electrical construction, service, maintenance, or industrial electrical projects.
Strong understanding of electrical systems, power distribution, and commercial or industrial electrical installations.
Working knowledge of NFPA 70E and electrical safety requirements.
Experience estimating electrical work and developing customer proposals.
Strong financial management skills, including budgeting, forecasting, job costing, and profitability tracking.
Exceptional customer service and relationship-building abilities.
Excellent communication and interpersonal skills.
Strong time management, organization, and prioritization skills.
Ability to manage multiple projects and customer requests simultaneously.
Proficiency with Microsoft Office applications.

Nice To Haves

Experience with Accubid, particularly Accubid Anywhere.
Knowledge and practical application of NFPA 70B standards.
Background in electrical service work, maintenance programs, or industrial facility support.
Experience managing direct-to-owner or end-user customer relationships.
Journeyman, Master Electrician, or equivalent field experience.
Bachelor's degree in Construction Management, Engineering, Business Management, or a related field.

Responsibilities

Serve as the primary point of contact for assigned customer accounts.
Meet customers at their facilities to evaluate electrical systems, understand operational challenges, and identify improvement opportunities.
Build trusted-advisor relationships by recommending solutions focused on safety, reliability, efficiency, and cost savings.
Respond to customer needs and communicate project status, schedules, budgets, and recommendations proactively.
Manage multiple service and maintenance projects from estimating through closeout.
Manage project budgets, profitability, forecasting, billing, and collections.
Develop project plans, schedules, and resource requirements.
Coordinate labor, materials, subcontractors, equipment, and internal resources.
Review project performance, identify risks, and implement corrective actions as needed.
Track project costs and maintain accurate financial projections throughout the project lifecycle.
Ensure projects are completed safely, on time, within budget, and to customer expectations.
Conduct site walks and customer assessments.
Prepare estimates and proposals for service, maintenance, repair, and electrical improvement projects.
Use Accubid, preferably Accubid Anywhere, to prepare estimates and pricing.
Provide alternative solutions and value-engineering recommendations when appropriate.
Help customers plan future electrical improvements and maintenance strategies.
Apply NFPA 70E requirements and electrical safety best practices.
Use knowledge of NFPA 70B standards and electrical maintenance principles to help improve equipment reliability and minimize downtime.
Ensure projects comply with NEC requirements, company standards, and applicable regulations.
Promote a strong safety culture among employees, subcontractors, and customers.