Electrical Service Department Manager

Metro Power•Tallahassee, FL

17h•Hybrid

About The Position

This role involves managing and procuring small, highly technical projects, directing the efficient installation of contractual obligations, and fostering growth with key customers. The manager will sell, estimate, and oversee safety and production in ongoing customer relationships on a turnkey basis. Collaboration with other department supervisors/managers is crucial to ensure customer and employee satisfaction and accurate manpower planning. PPC Partners operates under values such as Power to Serve, Pursuit of Excellence, A Servant’s Heart, Wisdom, Integrity, Courage, Humility, and Passion.

Requirements

High school education, G.E.D., or other equivalent levels of education required
2-4 years service experience or technical background in related field
Some exposure to construction required

Nice To Haves

Florida Electrical License preferred
2 years field training preferred

Responsibilities

Manage and procure small projects of a highly technical nature
Direct the efficient installation of contractual obligations
Recognize and grow with key customers
Sell, estimate, and manage safety & production in ongoing relationships on a turnkey basis
Work closely with other department supervisors/managers to assure customer and employee satisfaction and accurate manpower planning
Satisfy our customers to provide for repeat sales and favorable recommendations
Survey all customers quarterly and at least one time at completion on quickly completed projects
Achieve a minimum rating of 8.5 out of 10 points and respond to all comments for process improvement
Facilitate an annual employee survey in your area
Achieve 70% participation and a minimum score of 85%
Address all comments that are process improvement related
Achieve at minimum the budgeted net profit in the annual budget
Provide leads, estimates, give budgets, provide customer proposals, and build relationships with repeat customers
Achieve a minimum budgeted sales goal for the annual year
Pre-plan and identify the methods to eliminate hazards daily by work task
Execute skill in observing habits and hazards of others and bringing it to their attention
Uphold safety as the most important goal of our company
Support goal of achieving zero accidents
Promote and encourage open communication between the field and office regarding all safety concerns, suggestions, improvements, and PPE needed