Electrical Project Manager

Sila ServicesBuffalo, NY
$75,000 - $175,000Onsite

About The Position

The Electrical Project Manager is responsible for driving residential and commercial electrical sales through in-home consultations, job scoping, and customer-focused solutions. This role combines sales expertise, technical knowledge, and project ownership to deliver a seamless experience from initial call to job completion. The Electrical Project Manager ensures customers receive honest recommendations, accurate pricing, and a high-quality installation or service outcome while consistently achieving revenue and performance targets.

Requirements

  • Sales Expertise – You can confidently present and close high-value residential electrical work
  • Electrical Knowledge – You understand residential electrical systems, upgrades, and code requirements
  • Customer Communication – You simplify complex work and guide customers through decisions
  • Time Management – You manage appointments, follow-ups, and active jobs effectively
  • Attention to Detail – You ensure accurate scoping, pricing, and job documentation
  • Collaboration – You work closely with install, service, and warehouse teams to execute jobs successfully
  • High school diploma or GED required

Nice To Haves

  • Previous experience in electrical sales or field experience preferred
  • Knowledge of electrical systems, code requirements, and permitting is a plus
  • Experience with CRM systems, estimating tools, and financing platforms preferred

Responsibilities

  • Run scheduled sales appointments and service leads
  • Perform in-home evaluations and identify customer needs
  • Build and present clear, solution-based proposals
  • Sell electrical install and service work (panels, service upgrades, generators, rewires, etc.)
  • Ensure accurate job scoping, pricing, and documentation
  • Handle financing options and assist customers through approval process
  • Maintain consistent follow-up on open estimates
  • Communicate job details clearly with install and service teams
  • Ensure CRM documentation is complete and accurate for all opportunities
  • Manage customer expectations from sale through project completion
  • Review personal performance metrics (close rate, average ticket, revenue)
  • Track open estimates and follow-up opportunities
  • Coordinate upcoming jobs with install teams to ensure readiness
  • Review pipeline and forecast upcoming sales
  • Follow up on completed jobs to ensure customer satisfaction
  • Review individual KPIs and sales performance
  • Identify areas for improvement in close rate and average ticket
  • Participate in training on products, systems, and sales process
  • Review pricing, financing usage, and overall job profitability
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