Electrical Operations Supervisor - Hamilton Service

Black & McDonald Limited•Hamilton, ON

12d•CA$90,000 - CA$110,000•Hybrid

About The Position

Black & McDonald’s Southwest Ontario Service team is growing! We are looking for a committed, motivated and collaborative professional ready to use their technical trade knowledge and growth-orientated mindset to build on our current electrical service operations and elevate it to a leading position in Southwest Ontario. This position is ideal for someone who is passionate about building strong customer relationships and has the leadership skills to support, mentor and grow a high-performing field team. Working both within Black & McDonald’s existing client base and pursuing new relationships in the Greater Hamilton and Waterloo areas, the Electrical Operations Supervisor will report to the Department Manager and be part of a collaborative Divisional Strategy for leading and growing a team of professional electricians and electrical service technicians. Working with our business development team, and cross-trade supervisors, this position will identify new electrical opportunities and lead the delivery of our electrical maintenance, service, troubleshooting, emergency response, and small project work.

Requirements

5-10+ years in electrical service, maintenance, or facility operations, with a proven track record of leading people in a trade environment
309A Construction & Maintenance Electrician License required.
Understanding of industrial, commercial, and institutional (ICI) electrical systems.
In depth knowledge of OESC, ESA requirements, and applicable CSA standards.
Knowledge and experience with union (IBEW) trade agreements
Experience estimating service work, managing project budgets, and identifying where we can deliver more value to our clients.
Excellent organizational and time management skills, able to manage multiple projects/tasks simultaneously.
Proactive problem-solver with a strong sense of accountability and follow-through.
Willingness to learn, grow, and take on new challenges
Ability to be assertive while maintaining diplomacy and political awareness.
Managing / leading union staff
Team Building
Strong communications skills, both written and verbal
Valid G drivers license and willing/able to travel throughout Southwestern Ontario
Proficient user of Office 365 software (e.g. Word, Excel, PowerPoint, Teams, etc.)
Ability to obtain security clearance certificates including criminal background check and reliability status.

Nice To Haves

442A Industrial Electrician, 434A Powerline Technician or Master Electrician license considered an Asset
UWPC code certification considered an asset.

Responsibilities

Develop, coach and lead a team of forepersons, electricians, apprentices, and service technicians, fostering a culture of excellence, safety, and professional development.
Coordinate daily work activities and manage the lifecycle of service calls, PMs, and small project work.
Provide technical support for service calls, preventative maintenance, emergency repairs, and small projects.
Assist in quoting service calls and small electrical projects.
Collaborate with the Department and Division Manager to set growth strategy, using technical knowledge and industry insights to help shape regional goals.
Support work involving power distribution, lighting, generators, UPS systems, fire alarm systems, solar, and controls.
Work with business development team, project representatives and supervisors in identifying new electrical leads and securing service agreements.
Champion a 'safety-first' culture and ensure standards for safe working conditions are enforced.
Resolve client concerns, and build relationships that turn one-time clients into longtime partners.
Conduct quality assurance and safety inspections.
Attend regular service & safety meetings.
Other duties as assigned.