Electrical Apprentice Associate Field Service Technician

ABB•Cary, NC

52d•Hybrid

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Technical Training and Development Manager. In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality customer service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: hybrid. This role is contributing to the Electrification services in United States. Main stakeholders are ELSE. You will be mainly accountable for: Performing entry level field service tasks, identifying technical issues, and performs analysis through remote or on-site activity in service categories and products. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Executing work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards. Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future. You will join our 4-Year Registered Electrical Apprenticeship Program. This position offers a direct, fully funded pathway to becoming a licensed Journeyman Electrician in North Carolina. We are seeking motivated, hard-working individuals to join our 4-Year Registered Electrical Apprenticeship Program. This position offers a direct, fully funded pathway to becoming a licensed Journeyman Electrician in North Carolina. You will combine paid, full-time on-the-job training with structured classroom instruction. We provide the mentorship, tools, and technical education — you provide the work ethic, dedication, and a 4-year commitment to your career growth.

Requirements

Must be at least 18 years of age by the program start date.
High school diploma, GED, or equivalent certificate.
Valid North Carolina driver's license and dependable, daily transportation to various job sites.
Basic mathematical proficiency (specifically algebra and geometry fractions) for circuit and load calculations.
Ability to pass a mandatory pre-employment drug screening and background check.
4-year commitment to your career growth.

Responsibilities

Execute service work as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
Deliver quality customer service to satisfy customers.
Display clear understanding of sense of urgency and care in your own area of responsibility.
Perform entry level field service tasks, identify technical issues, and perform analysis through remote or on-site activity in service categories and products.
Prepare material lists needed for service activity and ensure that all materials, parts, and equipment are available and of appropriate quality for service activities.
Execute work on a first-time right approach with customers, and ensure the job is done on time and as per quality standards.
Troubleshoot simple equipment failures and make recommendations to avoid such issues in the future.
Learn and apply the foundations of the National Electrical Code (NEC) under the direct supervision of a licensed Master Electrician.
Assist in installing, maintaining, and repairing electrical wiring, conduits, fixtures, panels, and distribution systems.
Strictly follow all OSHA safety protocols, wear required Personal Protective Equipment (PPE), and maintain a clean, hazard-free job site.
Attend all scheduled evening or weekend classroom sessions and maintain passing grades on exams and practical evaluations.
Track and log your daily on-the-job training hours accurately using our digital tracking system for state compliance.
Measure, cut, bend, and thread electrical conduit pipes using hand tools and mechanical benders.
Pull insulated wires and cables through conduit pathways and structural openings safely.
Dig trenches, mount electrical boxes, and handle heavy material distribution across active construction sites.
Use basic hand and power tools safely, including drills, wire strippers, screwdrivers, and testers.
Lift and carry up to 50 pounds regularly, climb ladders, work at heights, and operate in confined crawl spaces or utility vaults.
Maintain a reliable, punctual attendance record for both field shifts and educational classes.

Benefits

Competitive, full-time hourly wages with guaranteed, performance-based pay raises every 6 to 12 months as you hit training milestones.
Educational tuition, textbook costs, and lab fees are fully covered by the company upon meeting academic and attendance standards.
Graduate with the verified hours and credentials required to immediately sit for the North Carolina state electrical licensing exam.
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.