Electric Vehicle Coordinator (Manheim)
About The Position
The Electric Vehicle Coordinator role involves a combination of outdoor and indoor responsibilities, focusing on managing electric vehicle (EV) charging operations and aged inventory. The position requires coordinating daily EV charging activities, monitoring charger performance, and liaising with facilities and vendors for maintenance. Additionally, the role involves managing inventory that has been on-site for 15 days or more, identifying ownership, contacting responsible parties, and coordinating with internal departments to resolve inventory issues. Effective customer communication, professional conduct, accurate documentation in AS400, and cross-functional coordination with various internal teams and external partners are key aspects of this position. This role is primarily an outdoor position, with approximately 80% of the work conducted outside and 20% in an office setting.
Requirements
- High School Diploma/GED and 5 years’ experience in a related field. OR any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; OR 7 years’ experience in a related field.
- Safe drivers needed; valid driver’s license required.
- Prior experience in vehicle reconditioning and general auto body knowledge required.
- Self-starter with ability to work with minimal supervision.
- Ability to handle multiple tasks simultaneously.
- Team-based interpersonal skills.
- Excellent verbal and written skills.
- Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
- Must be able to clear a pre-employment drug test.
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Nice To Haves
- Previous auto body experience / condition report writing.
Responsibilities
- Coordinate daily EV charging activities to ensure vehicle availability for lot and operational needs
- Monitor charger utilization, uptime, and service issues
- Coordinate with Facilities and vendors on charger maintenance and repairs
- Ensure safe and compliant use of EV charging equipment
- Monitor and manage all units aged 15 days or more stored on site
- Identify inventory belonging to: Commercial Accounts, Dealer Accounts, Repossession Agencies.
- Proactively contact vehicle owners or responsible parties to notify them of inventory aged beyond 15 days
- Make daily outbound calls to clients when vehicles remain on site beyond the defined threshold
- Clearly and professionally explain that sold or assigned inventory remains on property past allowable storage timelines
- Coordinate with internal departments to determine next steps based on account type, ownership status, and policy
- Ensure follow‑up communication occurs until inventory is resolved or removed
- Communicate with customers, dealers, and agencies in a professional, respectful, and consistent manner
- Provide clear explanations regarding storage timelines, expectations, and required actions
- Maintain strong follow‑up discipline to prevent aged inventory escalation
- De‑escalate concerns by providing accurate information and documenting all interactions
- Accurately document all customer and client conversations in AS400
- Record call attempts, discussion details, commitments, and follow‑up actions
- Maintain audit‑ready records supporting inventory control and customer communication
- Ensure system notes are timely, complete, and compliant with company standards
- Work closely with Operations, Commercial teams, Dealer Services, Repo partners, and Facilities
- Coordinate vehicle movement, staging, or removal based on operational decisions
- Communicate recurring issues or trends impacting aged inventory to the Operations Manager
Benefits
- Employees are eligible to receive a minimum of sixteen hours of paid time off every month
- seven paid holidays throughout the calendar year
- additional paid time off in the form of bereavement leave
- time off to vote
- jury duty leave
- volunteer time off
- military leave
- parental leave
- health care insurance (medical, dental, vision)
- retirement planning (401(k))
- paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
