Electric Trouble Dispatcher 3828

City of Los Angeles • Los Angeles, CA

12d

About The Position

An Electric Trouble Dispatcher receives and analyzes electric trouble complaints, and dispatches personnel and equipment to clear and repair the trouble and restore service. They operate various computer systems programs and update databases related to computerized Electric Trouble Dispatching. This role involves receiving reports from field crews and relaying information to other sections and divisions, updating necessary maps, drawings, and prints, and preparing and forwarding repair memos and other information to other business groups and teams. Additionally, they arrange for and issue Work Authorities on overhead and underground circuits, and plan, schedule, and direct switching on the Department’s 7,500-volt and below overhead and underground circuits, lines, and equipment under the jurisdiction of the Electric Trouble Board. All entry-level positions are temporary training positions. An Electric Trouble Dispatcher must successfully complete a twenty-four week (approximately six months) intensive on-the-job and classroom training program to receive an appointment to a regular Electric Trouble Dispatcher position. There are two three-month phases of training. An Electric Trouble Dispatcher is subject to working nights, holidays, and weekends, and is subject to 24-hour call-out during power system emergencies.

Requirements

• Four years of full-time paid experience in the construction, operation, maintenance, or repair of electrical transmission or distribution equipment, street lighting electrical equipment, or electrical systems used in residential, commercial, or industrial installations.
• OR Three years of full-time paid experience including time spent in training, in the operation or maintenance of a nuclear power plant and/or its associated auxiliaries on a naval ship.
• OR Three years of full-time paid experience performing electrical work on equipment and circuits in the maintenance or construction of electrical systems while in the United States Armed Forces.
• A valid Class C driver’s license issued by the California Department of Motor Vehicles (DMV) is required at the time of appointment.
• Applicants will be disqualified or deemed ineligible for hire if their DMV record reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation within the last 36 months in any state or jurisdiction.
• Active United States Military personnel may file for this examination; however, they cannot be appointed until they have completed their military service and have been discharged with satisfactory performance.
• Applicants filing under Requirement #3 must submit, at the time of filing their application, a copy of their DD214-1 or a copy of their military identification indicating an End of Active Obligated Service (EAOS) date within six months from the application date.

Nice To Haves

• Applicants who lack six months or less of the required experience at the time of filing may file for this examination. However, they cannot be appointed until the full experience requirement is met.

Responsibilities

• Receives and analyzes electric trouble complaints.
• Dispatches personnel and equipment to clear and repair trouble and restore service.
• Operates various computer systems programs and updates databases related to computerized Electric Trouble Dispatching.
• Receives reports from field crews and relays information to other sections and divisions.
• Updates necessary maps, drawings, and prints.
• Prepares and forwards repair memos and other information to other business groups and teams.
• Arranges for and issues Work Authorities on overhead and underground circuits.
• Plans, schedules, and directs switching on the Department’s 7,500-volt and below overhead and underground circuits, lines, and equipment under the jurisdiction of the Electric Trouble Board.

Benefits

• Employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed