Electric Service Technician / Single Family Lead

IES Residential, Inc. • Wilmington, DE

13d • Onsite

About The Position

IES Residential, Inc. is seeking an experienced Electric Service Technician / Single Family Lead to perform advanced electrical service, maintenance, troubleshooting, and repair work. This role is responsible for resolving complex electrical issues, supporting field operations, and delivering professional customer service while ensuring compliance with safety standards and electrical codes.

Requirements

• Previous electrical service, maintenance, troubleshooting, or repair experience.
• Strong knowledge of electrical systems, testing equipment, safety practices, and codes.
• Ability to read blueprints, schematics, and electrical documentation.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Must be able to pass required background and motor vehicle record checks.
• Ability to lift, carry, push, and pull at least 50 pounds.
• Ability to stand, walk, climb, kneel, bend, crouch, crawl, reach, and work throughout the day.
• Comfortable working indoors and outdoors, including attics, crawlspaces, confined spaces, elevated areas, and active construction sites.
• Exposure to weather, noise, dust, and typical jobsite conditions.
• Must be able to wear required personal protective equipment.
• Ability to drive or travel between job sites as needed.
• Reliable attendance and dependable transportation required.

Nice To Haves

• High school diploma or GED preferred.
• Relevant licenses or certifications preferred and required where applicable.

Responsibilities

• Service, maintain, troubleshoot, and repair electrical systems and equipment.
• Diagnose and resolve complex electrical issues in residential, commercial, or operational settings.
• Review service requests, plans, specifications, and work orders.
• Communicate with customers about repairs, recommendations, timelines, and service needs.
• Ensure all work complies with company policies, safety standards, and applicable electrical codes.
• Maintain accurate service records and customer documentation.
• Coordinate with employees, vendors, subcontractors, and internal departments.
• Mentor and support less experienced technicians as needed.
• Monitor tools, materials, equipment, and job-site conditions for safety and efficiency.

Benefits

• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed