Electric Program Manager, Principal

Pacific Gas And Electric Company•Oakland, CA

5d•$137,000 - $244,000•Hybrid

About The Position

Years of drought, extreme heat, and 129 million dead trees have created a "new normal" in California that requires PG&E to change its approach to how it designs and operates the electric system. Extreme weather events driven by climate change are causing unprecedented wildfires. The company continues to bolster wildfire prevention and emergency response efforts, putting in place new and enhanced safety measures, and hardening its electric system to help reduce wildfire risks and keep customers safe. A key tool in the CWSP portfolio is the Public Safety Power Shutoff (PSPS) Team, designed to de-energize portions of PG&E's system during extreme weather conditions, to mitigate the risk of catastrophic fire. Preparing for PSPS events is a significant effort as PG&E works in partnership with its customers, regulatory entities, civic leaders, and community leaders to reduce wildfire threats. The dedicated Project Management Office (PMO) works to effectively manage PSPS readiness across workstreams, and oversees a number of activities, including: PSPS Program design and decision making process PSPS regulatory compliance reporting PSPS Restoration strategy Training for and execution of PSPS events within the Emergency Operations Center environment Stakeholder engagement Manages and administers a company program, a grouping of project work or a special customer offering with an annual financial budget. Provides oversight, governance, communication, training, reporting, and overall process and project management. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location is flexible between the Bay Area and Fresno the PG&E Service Territory.

Requirements

Bachelors Degree or equivalent experience
Job-related experience, 10 years

Nice To Haves

Experience in maintenance and construction, electric
PMI-Project Management Institute PMP-Project Management Professional certification
In depth knowledge of electric utility processes, regulatory requirements, critical success factors, goals and initiatives.
Highly skilled at leading project teams.
Advanced financial management & budgeting skills and business acumen
Expertise in communication, interpersonal/collaboration influence and negotiation and process management.
Analytical and creative problem solving, strategic decision making ability.
Broad knowledge of project management, process improvement best practices, concepts, methods and techniques.
High level organizational skills and ability to multi-task.
Advanced skills in Microsoft Office tools.
Advanced presentation skills to effectively convey complex issues to internal and external parties of various levels.
May need knowledge of various enterprise resource planning (ERP) system modules

Responsibilities

Applies depth and breadth of knowledge of Program Management to the most unique and complex problems. Works autonomously. Anticipates issues and develops innovative solutions. Demonstrates program leadership with internal & external stakeholders to support company goals. May design and develop new, complex programs.
Recognized subject matter expert who may represent PG&E to external agencies on sensitive or complex issues. Partners with Government Relations or other partner organizations in developing messaging and strategy.
May manage major cross-functional projects and initiatives. May lead initiatives that impact utility or industry developments.
Manages all aspects of programs that are cross functional, complex, of broad scope and have a significant financial or political impact on the line of business. Leads development of overall strategy to achieve program goals.
Partners with Manager/Director to determine most appropriate and effective program performance metrics. Develops content and format for reports and dashboards. Prepares and presents regular updates to senior management, addressing issues and gaining buy in on solutions.
Develops both annual and long term program work plan forecast and budget. Regularly monitors costs vs. budget, presents status and prepares and proposes solutions to address variances.
Negotiates and sets productivity and unit cost targets. Prepares accurate forecasts, monitors spending, and develops and presents variance explanations. Develops business case for budget and/or additional funding during the year. Works closely with peers and leaders in line of business to ensure financial targets are understood and achieved.
Partners with Work Planning/Resource Management teams to plan and forecast short and long term work to be completed as part of the program. Monitors and ensures closure/completion of projects and/or other program work orders. Ensures effective work scheduling and resources will be available to meet the work plan. Develops creative solutions to address resource issues.
Leads peers and partner organizations to develop and implement new and/ or improved processes, procedures, policies, controls and best practices to improve customer satisfaction, efficiencies, regulatory compliance and reduce costs.
Requires participation in Emergency Operations Center (EOC) activations during PSPS events, supporting critical operational, regulatory, and emergency response functions
May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore creative solutions to achieve financial and productivity goals.
Leads benchmarking efforts/projects in the industry to share information, seek best practices in electric program management. Develops recommendations for PG&E, develops proposals/business case and presents to senior management. Gains buy in and leads implementation.
Represents the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups. Supports the GRC witness with testimony development by providing data and request response support.
Develops communication and training plans. Ensures target audience is fully educated and adheres to program policies, processes, procedures. Ensures regulatory compliance with the program.
May manage the process of awarding some program work to outside contractors. Manages RFP process. Partners with the Contract Management department on contract terms, scope and cost, and negotiations.
May act as business owner for specialized systems or tools used as part of the project work in the program. Works with IT and/or tool vendor on defining user needs and implementing enhancements/updates.
Develops or provides significant input to PG&E leadership and/or other utilities with similar programs.
Coaches and mentors less experienced employees.