Electric Power Generator Service Technician

Louisiana Cat•Bossier City, LA

8h•Onsite

About The Position

Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana, providing customers with the highest quality Cat® equipment, service, and parts since 1933. The company serves to build and power the community for a better future and is searching for high energy, ambitious candidates. This position is for an Electric Power Generator (EPG) Service Technician to join growing operations at Louisiana Cat, based out of Bossier City, LA. The person in this role will be responsible for servicing and repairing power systems of all makes and models, performed in the shop and in the field.

Requirements

High School Diploma or (GED) equivalent
Strong mechanical aptitude
Basic computer skills including typing, MS Word, MS Excel, and MS Outlook
Must own required tool inventory
Strong customer service skills, mechanical aptitude, professional demeanor and always "safety-first" mentality every hour of every day
Demonstrate an understanding of single phase and three phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment
Promote positive customer service according to Caterpillar and Louisiana Cat expectations with customers and management team

Nice To Haves

2+ more years of previous hands-on electrical diagnostics and troubleshooting experience working on 8.5kW 2,500kW diesel and natural gas powered generators, ATSs, and Paralleling Switchgear
Candidates with commercial / industrial electrical, and / or controls experience
Strong heavy equipment engine experience
Prior experience with Rental Equipment

Responsibilities

Diagnose, troubleshoot, repair, and perform preventative maintenance on diesel and natural gas engines, generators, controls, automatic transfer switches, paralleling switchgear, and fuel supply systems.
Be accountable for EPG (Electric Power Generator) technical instructions, safety and service manuals for Louisiana Cat.
Be responsible for interpreting electric and electronic schematics, wiring diagrams, and ladder logic.
Create, track, and formalize work order documents on Caterpillar customer service report software systems.
Understand Caterpillar exchange parts process and financial cost analysis of repairs for customers.
Be responsible for promoting the Louisiana Cat brand by maintaining a standard of excellence in all that you do.

Benefits

Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training
Employee incentive programs