Electric Distribution Troubleshooter

City of Goldsboro•Georgetown, TX

2d•$44 - $55

About The Position

Under minimal supervision and with considerable latitude for initiative and independent judgment, the Electric Distribution Troubleshooter responds to system disturbances, electric outages, and power quality issues on the City of Georgetown’s overhead and underground electric distribution system. The role is on-call on a rotating basis and performs emergency isolation, restoration, repair, troubleshooting, and maintenance work. The position also communicates with utility customers and coordinates with System Operations personnel, while supporting safety, customer service, and apprentice training.

Requirements

High school diploma or equivalent.
Four years of full-time related experience as an electrical journeyman lineman, or completion of an industry-approved documented training program verified by the City’s training program administrator, or Department of Labor Journeyman Lineman certification.
If not Department of Labor certified, complete 8,000 hours of textbook training and four years of on-the-job skills training through the City of Georgetown Apprentice Lineman Training Program, verified by a mentor, program administrator, and review board.
At least 18 years of age.
Valid Class A Texas driver’s license.
If not Department of Labor certified, obtain a Certificate of Skills from the Cities Apprentice Lineman Training Program or an approved accredited alternate; document and demonstrate abilities to the program training administrator within a six-month evaluation period.
Knowledge of applicable electric utility regulations, practices, and requirements, including NESC, the American Public Power Manual, NEC, and local codes and ordinances.
Knowledge of City of Georgetown Electric safety rules, work practices, task restrictions, standards, and procedures for distribution systems, restoration, and high voltages.
Knowledge of advanced electrical theory and principles, electrical equipment installation and maintenance, and high-voltage distribution construction and maintenance methods.
Skills in conflict management, task prioritization, computer use, recordkeeping, circuit and transformer connections and configurations, and advanced electrical troubleshooting with electronic test equipment.
Ability to work on and around energized lines and equipment; operate switching devices; and use, inspect, maintain, and safely store PPE and PPD.
Ability to understand instructions and technical materials, including manuals, specifications, blueprints, diagrams, maps, and drawings.
Ability to meet and maintain driver eligibility standards in the City of Georgetown Driver Safety Program.
Ability to communicate effectively and maintain professional working relationships with City employees, customers, and the public.
Ability to work outdoors in temperature extremes and varied weather, manage interruptions and changing priorities, and work rotating shifts.
Ability to lift and carry equipment and supplies weighing up to 50 pounds.
For advancement to the next level: demonstrate Electric Distribution Troubleman duties and skills, knowledge of the adopted Safety Handbook or comparable verified training, leadership and independent work abilities, tailboard discussion skills, switching and outage restoration knowledge, pole climbing and hurt-person rescue skills, Class A CDL, PPE use, grounding and circuit and transformer connection skills, hotline handling and hot-bucket work, electric equipment operation, overhead and underground conductor termination, voltage and transformer load calculations, and basic math.

Nice To Haves

Graduation from a utility lineman certificate program and/or a two-year Associate of Applied Science program in utility lineman or electric power technology.
Department of Labor certification as a Journeyman Lineman.
A combination of relevant experience and training that demonstrates the required knowledge, skills, and leadership abilities.

Responsibilities

Investigate electrical disturbances, outages, and power quality issues; isolate, restore, and repair overhead and underground distribution systems.
Troubleshoot unplanned outages, restore service safely and promptly, and communicate with customers about complaints, planned outages, and potential hazards.
Respond to on-call and emergency callbacks involving disturbances, outages, and power quality issues.
Work on overhead and underground installations from aerial buckets, poles, and the ground, including energized lines; assemble transformers, switches, pad-mounted facilities, meters, street lighting, capacitors, and switching and protection installations.
Make hazardous scenes safe by de-energizing lines and equipment, placing barricades, and communicating safety concerns to the public, site personnel, and City departments as needed.
Coordinate and work with System Operations (Control Center) personnel, demonstrating teamwork, safety, and customer service.
Mentor Apprentice Linemen participating in the Apprentice Lineman Training Program.
Assemble and disassemble hardware for energized overhead and underground installations.
Troubleshoot, repair, and maintain electronic test equipment.
Cut and clear brush at ground level and along aerial lines.
Conduct detailed tailboard meetings so job-site employees have the information, skills, and tools needed to work safely.
Perform other work as assigned.