Elders' Program Coordinator

SNOQUALMIE INDIAN TRIBE • Snoqualmie, WA

4d • Hybrid

About The Position

The Elder Care Program Coordinator supports Tribal Elders by conducting home visits, assessing needs, and connecting them to medical, social, and community resources. This role serves as a liaison between Elders, their families, and service providers to ensure needs are met and services are coordinated. The Coordinator maintains documentation, supports care planning, and builds relationships within the Tribal community.

Requirements

• Proficient in computer skills including Microsoft Office.
• Strong organizational skills with attention to detail and accuracy.
• Ability to prioritize workload and meet strict deadlines.
• Excellent customer service skills and written and verbal communication.
• Ability to communicate effectively with diverse populations in a courteous, clear, and helpful manner.
• Ability to maintain confidentiality and use tact and discretion.
• Demonstrate professionalism, strong communication skills, and sensitivity to the needs of Tribal Elders and their families.
• Must have and maintain a valid Washington State driver’s license.
• Current CPR/AED Certification.
• Must be able to pass a thorough pre-employment background investigation.
• Must agree to be subject to the Tribe's Controlled Substance and Alcohol Testing Policy to include pre-employment screening.
• Must be able to successfully pass the Tribe’s Defensive Drivers Class.

Nice To Haves

• Knowledge of Native cultures, history, and traditions preferred.
• Knowledge of age-related health and social conditions affecting seniors preferred.
• One (1) year of experience working in food preparation is preferred (Level I).
• Two (2) years of experience working in Native Community with Elders or Native families is preferred (Level I).

Responsibilities

• Conduct home visits and welfare checks to evaluate and monitor Tribal Elders and their needs.
• Identifies economic, social, cultural, physical, and environmental factors that impact functioning.
• Evaluate the effectiveness of the care plans and recommend adjustments as needed.
• Maintain outreach and provide support services to Tribal Elders based on individual needs.
• Conduct Activity of Daily Living Assessments to Determine eligibility for program services.
• Connect Tribal Elders with essential community resources, providing hands-on, in-person assistance as needed.
• Prepare and submit payment requests and Elder In-Home Care Timesheets for supervisor review and approval.
• Share information with Tribal Elders, families, and Tribal staff regarding relevant State and Federal resources, and build positive working relationships.
• Collaborate with medical professionals and other service providers to support coordinated care.
• Maintain transportation logs, reports, and related program documentation.
• Prepare purchase requests for program services, supplies, and activities for program manager review.
• Participate in Elder activities and events in a respectful and supportive manner.
• Maintain accurate client records and documentation.
• Participate in department meetings and trainings as appropriate.
• Assist with program policy development as needed.
• Collect and maintain accurate elder data and prepare reports on client demographics and services for monthly and annual reporting.
• Conduct follow-up outreach for in-home support and safety needs, including coordinating supplies and/or equipment rentals, and providing warm handoffs to other Tribal departments as needed.
• Develop and maintain professional relationships with State agencies and external organizations to connect Elders with appropriate support and resources.
• Assist in identifying Elder needs to ensure optimal support and care.
• Participate in program staff meetings, provider meetings, and workgroups as assigned.
• Attend trainings and continuing education as required to perform job duties.
• Assist with Elder Needs Assessment Survey, as requested.
• Perform duties from time to time which may not be related to their regular responsibilities.
• Other duties as assigned.

Benefits

• Competitive medical, dental, vision, life, and disability insurance benefits for all regular full-time employees.
• 401k retirement plan with employer matching contributions up to 4%.
• Up to 18 paid holidays are offered every calendar year, which includes the workdays between Christmas Eve and New Year’s Day.
• Employees accrue 12+ days sick and vacation leave respectively. Increases based on years of service.
• Additional time off opportunities available including bereavement, military, parental and jury duty.
• Childcare subsidy for children enrolled full-time in the Snoqualmie Tribe Child Development Center.
• Employee discounts at Snoqualmie Casino (tickets/events, gift shop and restaurants), Salish Lodge & Spa (rooms, spa & dining) and Crescent Market (gas discount card).
• Third party perks include movie tickets, theme parks, shows and attractions & more.
• Employee assistance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED