Elastic Observability Engineer - PLEX

Rockwell Automation • Mayfield Heights, OH

19h • Hybrid

About The Position

The Elastic Observability Engineer is an important member of our Cloud Operations team, building a world-class Application Performance Monitoring solution to support observability-driven development. You will handle alert response, triage, maintenance, expansion and development to ensure monitoring systems remain healthy and reliable.

Requirements

• Bachelor's Degree or equivalent years of relevant work experience
• Legal authorization to work in the US is required- we will not sponsor individuals for employment visas, not now or in the future, for this job opening

Nice To Haves

• Typically requires 2+ years of relevant experience in observability, monitoring, logging, or IT operations.
• Linux/Unix: Hands‑on administration, patching, networking basics, LVM, and troubleshooting.
• Windows: Basic OS administration experience.
• Elastic Stack: Working knowledge of Elasticsearch, Kibana, Fleet, Elastic Agent, APM, Logstash, architecture basics, and core troubleshooting.
• Observability: Understanding of monitoring practices, observability concepts, dashboards, and visualization creation.
• Scripting & Automation: Bash scripting, familiarity with Ansible, and experience with Python or PowerShell.
• Soft Skills: problem‑solving, ability to work in a fast‑paced environment, and self‑starter mindset.
• Linux/Unix engineering experience; Windows engineering experience.
• OpenTelemetry (OTEL) or APM experience.
• Knowledge of Ansible, Terraform, Rabbit MQ, Docker, Kubernetes, AZDO and CI/CD.
• Guest‑level experience with VMware or Azure.
• Project management exposure.

Responsibilities

• Operational Support & Triage Respond to alerts, ingestion issues, and user‑reported incidents.
• Perform initial diagnosis, document findings, and resolve or escalate as needed.
• Monitor and troubleshoot Elasticsearch clusters, pipelines, Elastic Agent, Logstash, and Fleet.
• Participate in the on‑call rotation.
• Maintenance & Routine Operations Perform service restarts, ingestion validation, and configuration updates.
• Apply Linux/Unix patches and perform basic OS maintenance.
• Conduct regular cluster health, capacity, and LVM/storage checks.
• Support dashboard upkeep and proactive monitoring.
• Data Quality & Pipeline Support Verify log, metric, and trace data completeness and ECS alignment.
• Perform periodic data validation.
• Document known issues, parsing gaps, and operational patterns.
• Dashboards, Visualization & Search Use and maintain Kibana dashboards for operational visibility.
• Create dashboards and visualizations to support platform monitoring.
• Use KQL or Lucene queries to validate data and investigate issues.
• Collaboration Provide actionable escalation details to SRE, DevOps, and Security teams.
• Maintain runbooks, SOPs, and troubleshooting guides.
• Communicate effectively during incidents and follow‑ups.

Benefits

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees