EKG Technician

Advocate Health and Hospitals Corporation • Park Ridge, IL

3d • Onsite

About The Position

The EKG Technician is responsible for performing routine and STAT requests for ECG procedures. This includes correctly identifying patients, obtaining relevant patient history, and responding to STAT requests, code blue, outpatient, and inpatient routine requests in a timely manner. The technician will rotate to the Emergency Department according to schedule. They will also be responsible for entering and editing data in the ECG machine before transmission, performing Holter Monitor applications/removals, preparing patients for procedures with respect and empathy, and troubleshooting problems associated with ECGs and rhythm strips. The role involves providing and receiving shift-to-shift updates, ensuring the timely completion of ECGs, and performing clerical functions for physician interpretation, department record-keeping, and patient billing. Additionally, the technician will maintain printers and department equipment, ensure appropriate procedures are ordered, collect information for the interpreting physician, and properly distribute studies. Participation in professional development, process improvement teams, attending inservices and meetings, completing annual mandatory requirements, maintaining BLS, and responding to emails are also key aspects of the role. The technician will demonstrate customer service initiatives, work as a team member, and provide training assistance to associates and physicians. Maintaining a safe, organized, and efficient work environment by complying with safety standards, reporting equipment malfunctions, and maintaining the cleanliness and functionality of department equipment is crucial.

Requirements

• HS Grad, GED, or equivalent experience.
• 1-2 years hospital related experience or CNA or EMT
• Ability to work well with others
• Good organizational skills
• Good time management
• Good documentation/record keeping skills
• Good communication skills
• BCLS

Nice To Haves

• This position will need to recognize the needs & behaviors of a variety of age groups treated i.e., understand child growth & development, normal patterns of adolescent behavior & look for signs of normal aging; prior experience with various age groups is preferred

Responsibilities

• Performing routine and STAT request for ECG procedures
• Identifying patient correctly and obtains relevant patient history
• Responding to STAT requests, code blue, outpatient requests and inpatient routine requests in a timely manner
• Rotates to the Emergency Department according to schedule
• Able to enter/edit data entered in ECG machine before transmission of data to mainframe
• Performs Holter Monitor applications/removals, including preparing the holter for application, properly prepping the patient for good contact and a quality study and returning the monitor to the Heart Station upon removal
• Prepares patient for procedure, respects patient's privacy in an empathetic & gentle manner
• Able to troubleshoot problems associated with performing ECG’s and rhythm strips, i.e., calming anxious patients, distracting pediatric patients
• Provide, receive and seek out shift-to-shift updates, including a review of the ECG carts, orders, outstanding ECG's, ECG's transmitted but not yet reconciled/assigned to an inbox and equipment status. Follow-up on identified issues and communicate to next shift as appropriate.
• Facilitates the timely completion of ECG's on floors or departments with NCT's or RN's trained to perform.
• Provides clerical functions necessary for physician interpretation & confirmation, department record-keeping & patient billing
• Maintains printers, department equipment and supplies; able to change cartridges or initiate call to obtain service for all printers and equipment. Communicates to secretary with supply orders before depletion
• Insures that appropriate procedure has been ordered and reconciled
• Collects all information for the interpreting physician & prepares the study to be read within 2 hours of completion
• Properly distributes all studies to cardiologists for review and interpretation
• Participation in professional development & process improvement teams by attending inservices, meetings & continuing education programs appropriate to the goals & needs of the department
• Attends & participates in department meetings
• Attends department inservice programs to insure technical competence
• Completes annual mandatory safety and infection control requirements by given deadline
• Maintains BLS requirements
• Reads and responds to Advocate and LGH email on a consistent basis, in a timely manner
• Actively demonstrates all customer service initiatives, including AIDET, on a consistent basis
• Works as a team member with the floor staff and fellow EKG technicians in the completion of all ordered ECG's
• Provides training assistance to associates and physicians
• Provides education & troubleshooting assistance
• Assists with the training of new associates to the EKG department
• Mentors NCT's/new EKG techs/RN's and provides education and hands-on experience to perform necessary supervised ECG's to complete training
• Maintains a safe, organized & efficient work environment
• Complies with safety standards & infection control practices
• Reports equipment malfunction immediately to clinical engineering, operational problems & inventory depletion immediately to Heart Station leadership
• Maintains the cleanliness of the department & equipment
• Maintains the functioning of the EKG department phones and pagers
• Insures all phones and pagers are answered/calls forwarded appropriately

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED