EHR Senior Application Analyst (Ambulatory)

Prime Healthcare•Ontario, CA

About The Position

Prime Healthcare is seeking an EHR Senior Application Analyst to design, build, test, train, and support its Electronic Health Record (EHR) system. Under minimal direction, the analyst will optimize and configure EHR applications and collaborate with cross-functional teams to promote effective use of Epic applications, enhance patient care, and improve operational efficiency. The role requires independent judgment and little or no supervision in maintaining the system and handling day-to-day support. The analyst also performs complex design and analysis related to hospital business operations and mentors other analysts.

Requirements

  • Bachelor's degree in Healthcare Informatics, Nursing, Computer Science, Information Technology, or a related field.
  • Epic application certification; any new certifications must be obtained within three months of hire.
  • Four years of experience implementing, configuring, and supporting Epic EHR applications.
  • Proficiency in system configuration, customization, and optimization within the Epic environment.
  • Strong understanding of hospital business operations and structure, clinical workflows, requirements in an integrated delivery system, and IT applications in healthcare practice.
  • Strong computer skills, including Windows, Outlook, Word, Excel, Visio, and PowerPoint.
  • Documented technical expertise in analysis, process design and workflow, research, installation or implementation, and EHR system support.
  • Ability to independently prioritize assignments, meet deadlines, and manage multiple projects or priorities.
  • Customer-service orientation and excellent communication and organizational skills.
  • Ability to travel up to 50% and take calls as needed.

Nice To Haves

  • Prior experience implementing or supporting EMR systems involving two or more Epic applications.
  • Experience with project management methodologies and tools.
  • PMP certification.

Responsibilities

  • Design, build, test, train users on, and support the EHR system.
  • Optimize and configure EHR applications within the Epic environment.
  • Collaborate with cross-functional teams to support effective Epic application use, patient care, and operational efficiency.
  • Independently maintain the system and perform day-to-day support activities.
  • Perform complex design and analysis tasks related to hospital business operations.
  • Mentor and guide other analysts in their professional development.

Benefits

  • Paid time off
  • 401(k) retirement plan
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition reimbursement
  • Voluntary benefit options
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