EHR Applications Analyst II

University of Rochester • Town of Brighton, NY

19h • $70,197 - $105,295 • Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

This role involves recommending, planning, evaluating, and translating clinical practice, operations, policy, and procedures into electronic content and workflows. The EHR Applications Analyst II will configure the electronic health record system to improve operations, standardize processes, gain workflow efficiencies, and improve patient care. This position performs in-depth analysis and facilitates the development of integrated workflows. The analyst will complete the functional design and build of the eRecord system with minimal guidance, collaborate with others, use critical thinking to resolve system issues or conflicts, and communicate risk implications. They will review requested enhancements, prioritize and implement changes, and work with various teams to define cross-application processes. Participation in the upgrade process, acting as a team representative, and coordinating activities are also key responsibilities. The role includes building reports and workflows, testing work, identifying and resolving complex issues, and maintaining system build standards. Building relationships and communicating effectively with stakeholders is essential. The analyst will perform tasks to maintain the foundational components and performance of the eRecord system with limited guidance. Other duties as assigned.

Requirements

• Associate's degree and 2 years of relevant experience required Or equivalent combination of education and experience
• Strong attention to detail required
• Ability to develop creative solutions to complex problems and develop critical thinking skills required
• Strong communication (verbal and written), teamwork and follow-up skills required
• Skilled in using Microsoft software, specifically Office and SharePoint required
• EPIC - EPIC Certification within 1 year required

Nice To Haves

• Clinical, technical or administrative experience in a health care setting preferred
• Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations that impact clinical practice preferred

Responsibilities

• Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows.
• Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care.
• Performs in-depth analysis and facilitates development of integrated workflows.
• Completes the functional design and build of the eRecord system with minimal guidance.
• Collaborates with others and uses critical thinking to seek resolution of system issues or conflicts for points of integration and communicates risk implications to team lead/project manager.
• Reviews requested enhancements.
• Prioritizes and implements requested changes to the system.
• Works with the project team, subject matter experts, training, and technical team to define processes that cross applications and functional areas.
• Participates in the upgrade process.
• Acts as representative for the team as needed and attends upgrade meetings.
• Coordinates the activities of application-level team.
• Builds reports and workflows and tests work of self and others as needed.
• Identifies and resolves complex issues.
• Maintains standards for system build, including following naming and numbering conventions, security classifications, database/spreadsheets for system build, and change control.
• Adheres to organizational policies and procedures.
• Builds relationships and effectively communicates with the project team, key stakeholders, and physician practices as required.
• Performs tasks that maintain the foundational components and/or performance of the eRecord system with limited guidance.
• Other duties as assigned.

Benefits

• The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
• In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
• This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree