EHG Billing Specialist

Osler, Hoskin & Harcourt LLP•Toronto, ON

22h•Hybrid

About The Position

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path. Reporting to the Manager, Billing Accounts (EHG), the EHG Billing Specialist will be responsible for supporting Osler’s Emerging & High Growth Companies (EHG), assisting in all phases of client billing and collections, including bill preparation, submission, follow-up and communication with clients and Partners and subsequent payment and outstanding bill collection. This is a detail-oriented position with an emphasis on time management, technical tasks and interpersonal skills. This job posting is for an existing vacancy.

Requirements

University or college degree in a business discipline, including some accounting and finance courses
Minimum of 3 years of billing or accounts receivable experience
Experience with Aderant, Pre-Bill Viewer, eBilling Hub, eBilling platforms or similar legal billing software is required
Ability to remain solution-focused and perform in a fast-paced environment
Professional communication (both oral and written) with all internal and external stakeholders
High proficiency in computer software programs such as, spreadsheet programs and database systems
Ability to interact with senior members of the Firm
Attention to detail, organization and time management skills, along with the ability to balance daily work
A compliance and procedural mindset

Nice To Haves

An equivalent combination of education, training and experience may be acceptable.

Responsibilities

Prioritize and execute tasks required to improve realizations by ensuring work-in-process inventory is billed regularly and in formats expected by our clients
Co-ordinate the execution of tasks with practice group Legal Assistants, Partners and others in the broader Billing and Collection department
Manage client relationships on behalf of the firm and/or individual Partners to expedite the payment of invoices
Review engagement letters, outside counsel billing guidelines, and billing arrangements related details where appropriate to ensure billing compliance with client requirements
Manage client inquiries through to resolution
Maintain detailed records of client communications in the system
Assist Partners with the preparation of documents to close client transactions through the firm’s trust accounts
Process pre-bills received via Pre-Bill Viewer and handle monthly billings for EHG Partners
Draft and finalize client invoices for distribution to clients
Oversee and coordinate month end billing and collections. Deal with escalation of billing & collection disputes and act as first point of contact before escalation
Follow up with Manager, Billing Accounts, Partners and clients as appropriate regarding overdue accounts and WIP using various reports and systems
Initiate contact with client regarding outstanding receivables
Handle client inquiries and resolve discrepancies and maintain accurate records of all communications in the system
Resolve any unresolved or partial payments received from clients
Maintain good relations with internal and external clients