EFTI Professional Services Project Coordinator

ITS Inc•Des Moines, IA

2d•$23 - $33•Hybrid

About The Position

SHAZAM is looking for an EFTI Professional Services Project Coordinator to join their team. In this role, the individual will be responsible for assisting with the implementation of requests received from financial institutions (FIs), Data Processors (DPCs), or other customers for new or additional services provided by SHAZAM. SHAZAM recognizes that financial institutions build better communities, and this drives their passion to strengthen financial institutions. They are a trusted partner to their valued customers providing answers, choice, and innovation with an impeccable level of customer service. SHAZAM is a national company that offers a small-company feel, a cultural balance that's hard to come by but very real at SHAZAM. The growth and development of their team members are top priorities and they will be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, they will be an essential part of the mission as they work together strengthening financial institutions.

Requirements

Experience in project coordination is required.
Strong verbal and written communication skills.
Demonstrated ability to track tasks, define the need for and use of resources, plan/use resources to keep on schedule, attention to detail, and effective follow-up skills.
The ability to work in a deadline-driven environment, quickly adapting to change and prioritizing needs.

Nice To Haves

Banking experience is preferred.

Responsibilities

Responsible for delivery of assigned projects on time, and with high quality; driving project teams towards delivery dates and milestones.
Assist with coordinating calls, taking meeting notes, and providing status updates to the project manager on assigned tasks.
Ensure assigned tasks for each project are completed on time, processes and procedures are followed, and all deliverables are met.
Coordinate problem resolution by fielding inquiries and assisting with research on live date under the direction of a project manager.
Perform duties and responsibilities in a timely and efficient manner in accordance with company policies and departmental procedures including, but not limited to, providing internal documentation and updating multiple databases.
Must have the ability to understand technical issues and raise concerns to the project manager and department manager, engaging the appropriate resources to drive resolution.