EESOH-MIS User Support Specialist

Booz Allen Hamilton•San Antonio, TX

2d•$69,400 - $158,000•Remote

About The Position

As a digital transformation professional, you know that implementing improved digital initiatives with effective user support is crucial for your client’s future. You’re eager to apply your experience and environmental knowledge to develop creative solutions. We’re looking for someone like you to apply your knowledge and help organizations solve their traditional business challenges with new digital strategies and solutions. As a digital transformation specialist on our team, you’ll be trusted to translate user needs to software requirements by guiding development of enterprise platforms. Using effective requirement capture techniques you'll work closely with key stakeholders and other technical professionals to develop and contribute to transformative system solutions. In this role, you’ll directly impact Air Force by accelerating capability by translating user needs into system requirements and resolving user issues with system insight. With opportunities to learn new tools and skills, we focus on growing and collaborating as a team to make the best solutions for our customers. Work with us as we implement new technologies to change DAF environmental management for the better. Join us. The world can’t wait.

Requirements

3+ years of experience in Air Force environmental system or process support
Experience providing guidance on enterprise systems to DoW personnel
Knowledge of EESOH-MIS system
Ability to develop and maintain user-focused training materials
Ability to provide user-focused support to resolve in-system issues and provide resolution assistance through direct user engagement or escalation of system and training gap
Secret clearance
Bachelor’s degree

Nice To Haves

Experience with system testing, including drafting and execution of test scripts
Ability to work on a dispersed team
Bachelor’s degree in Environmental Science

Responsibilities

Translate user needs to software requirements by guiding development of enterprise platforms.
Work closely with key stakeholders and other technical professionals to develop and contribute to transformative system solutions.
Accelerate capability by translating user needs into system requirements and resolving user issues with system insight.
Provide user-focused support to resolve in-system issues and provide resolution assistance through direct user engagement or escalation of system and training gap.