EEO and RA Manager
About The Position
The Department of Veterans’ Services (DVS) aims to connect, mobilize, and empower New York City’s Veteran Community. DVS provides essential services and programs focused on economic empowerment, housing security, benefits, health and wellness, and culture to New York City's approximately 200,000 Veterans. The Equal Employment Opportunity (EEO) Officer, reporting to the Agency Head or designee, will oversee the implementation of the New York City Equal Employment Opportunity Policy within DVS. This role promotes equal employment opportunities, assists employees and managers with EEO-related matters, coordinates reasonable accommodation requests, supports diversity and inclusion initiatives, and ensures compliance with applicable laws.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.
Responsibilities
- Develop, administer, and manage DVS’s EEO policies, procedures, and compliance programs to ensure adherence to federal, state, local, and Citywide EEO laws, regulations, and guidelines
- Respond to internal EEO inquiries and complaints by conducting timely and confidential fact-finding and internal investigations
- Facilitate informal resolution of workplace concerns and coordinate mediation referrals when appropriate
- Provide counseling and referrals to employees regarding EEO rights and available complaint processes
- Serve as the agency's Disability Service Facilitator and Disability Rights Coordinator
- Review and coordinate requests for reasonable accommodation and engage in the cooperative dialogue process consistent with applicable law
- Prepare and submit monthly, quarterly, annual, and other required EEO and compliance reports to DCAS, EEPC, the City Council, and other oversight agencies
- Develop, maintain, and monitor the agency’s Annual Diversity and EEO Plan, and track compliance with EEO goals and requirements
- Work collaboratively with Human Resources on recruitment, hiring, promotions, workplace accommodations, and policy implementation
- Assist in responding to audits or requests from oversight agencies and implement corrective actions when necessary
- Monitor changes in EEO laws, regulations, and City policies and recommend updates to agency practices
- Provide guidance and consultation to executive leadership, managers, and supervisors on EEO compliance, complaint resolution, reasonable accommodation, cooperative dialogue requirements, and equitable employment practices
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What This Job Offers
Job Type
Full-time
Career Level
Manager
