Educational Technologist

Booz Allen Hamilton•Quantico, VA

1d•Remote

About The Position

Provide comprehensive educational technology support services, including managing the Marine Corps Distance Education and Training Learning Support Services (LSS) platform and collaborating with tier 1 support personnel to refine technical support strategies. Establish course clones based on regional needs, deliver training materials in electronic formats, and develop multimedia content such as videos, tutorials, and databases, to support instructional efforts. Advise stakeholders on course organization, database management, and content delivery solutions. Conduct research on emerging educational technologies, recommend system enhancements, and act as the point of contact for technical issues, including bug fixes, upgrades, and system maintenance. Work independently while coordinating across teams to ensure seamless delivery of technical solutions and maintain user engagement in a dynamic learning environment.

Requirements

3+ years of experience working with Learning Management Systems (LMS) or LSS, including course setup and management
Experience designing effective user interfaces, managing databases, and creating multimedia content such as videos, tutorials, documents, and spreadsheets
Experience developing and delivering training materials to varied audiences, including instructors, course directors, and staff
Experience converting assessments for electronic delivery via LSS and government-approved assessment tools
Knowledge of distance education and training policies and procedures for MarineNet eLearning
Ability to travel up to 25% of the time
Secret clearance
Bachelor's degree in Educational Technology, Instructional Design, or Information Systems

Nice To Haves

Experience supporting military education programs or working with government-mandated systems
Experience with programming languages such as HTML, CSS, or JavaScript, to customize LSS interfaces and features
Experience conducting system quality assurance testing or user-testing methodologies to improve eLearning system functionality
Knowledge of trends in educational technology such as virtual reality (VR), augmented reality (AR), artificial intelligence (AI), or adaptive learning systems
Ability to create and implement innovative technical solutions for course distribution and content delivery across varied user environments
Ability to troubleshoot and resolve technical and user issues in LMS or eLearning systems
Possession of strong communication and collaboration skills, to work effectively with tier 1 support personnel, course developers, and stakeholders
Possession of strong problem-solving skills
Master's degree in Educational Technology, Instructional Design, or a related field
LMS Administration, Instructional Design Tools, or Project Management Certification such as PMP, Adobe Captivate, or Articulate Storyline Certification

Responsibilities

Provide comprehensive educational technology support services.
Manage the Marine Corps Distance Education and Training Learning Support Services (LSS) platform.
Collaborate with tier 1 support personnel to refine technical support strategies.
Establish course clones based on regional needs.
Deliver training materials in electronic formats.
Develop multimedia content such as videos, tutorials, and databases.
Advise stakeholders on course organization, database management, and content delivery solutions.
Conduct research on emerging educational technologies.
Recommend system enhancements.
Act as the point of contact for technical issues, including bug fixes, upgrades, and system maintenance.
Work independently while coordinating across teams to ensure seamless delivery of technical solutions.
Maintain user engagement in a dynamic learning environment.