Educational Specialist

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Educational Specialist is responsible for overseeing the training and development of staff within a specific department or area. This role typically manages daily training schedules, delivers training modules, assesses competency, and ensures compliance with hospital policies. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Requirements

Associate's Degree in a Related Field of Study required
Experience in training, education, or professional development 2-3 years required
Strong understanding of relevant medical procedures, patient care practices, and healthcare regulations within the assigned department.
Excellent organizational and time management skills, capable of managing multiple projects simultaneously.
Ability to effectively present information, engage trainees, and adapt teaching methods to different learning styles.
Ability to guide and motivate trainees, providing constructive feedback and addressing performance issues.
Ability to work collaboratively with various departments and build strong relationships with staff at all levels.

Nice To Haves

Bachelor's Degree in a Related Field of Study preferred
Experience in a lead or supervisory role 1-2 years preferred

Responsibilities

Creating and conducting training courses for new hires and existing staff on clinical procedures, safety protocols, equipment usage, and hospital policies.
Coordinating training sessions, assigning trainers, and ensuring adequate coverage for different shifts.
Evaluating staff performance during training and through practical assessments to verify competency levels.
Maintaining accurate documentation of employee training completion, including dates, scores, and any required re-training.
Collaborating with department managers to identify areas where staff require additional training or skill development.
Ensuring all training programs adhere to relevant healthcare regulations and hospital standards.
Providing initial training for new hires to familiarize them with the hospital environment and job expectations.