Educational Assistant

Bow Valley College•Calgary, AB

3d•Hybrid

About The Position

Bow Valley College is seeking a student-centered and collaborative Educational Assistant (EA) to support adult learners and create exceptional educational experiences within the School of Community Studies. Reporting to the Associate Dean, the EA will provide academic, classroom, and operational support across various programs and courses. This role is crucial in fostering an inclusive, engaging, and supportive learning environment for students in person, virtually, or across multiple locations. The successful candidate will assist students in their learning journey, offer classroom and technical support, and collaborate with instructors and support teams to promote student success. The ideal candidate is adaptable, organized, and dedicated to supporting learners from diverse backgrounds.

Requirements

Post-secondary certificate in a directly related field such as Educational Assistant and/or Adult Learning
Minimum two years of experience working with adult students
Applicable experience related to the position
Fluent in spoken and written English
Ability to work independently and collaboratively within a team environment
Strong organizational, presentation, and time-management skills
Ability to interact in a friendly, patient, and respectful manner with students from diverse cultural backgrounds, ages, gender identities, English language proficiency levels, and accommodation needs

Nice To Haves

Undergraduate degree such as a Bachelor of Education or another related discipline
Experience supporting adult learners across a range of academic and language proficiency levels, including English language learners and students with interrupted formal education
Experience working with culturally diverse populations, Indigenous communities, and/or community-based program delivery
Strong understanding of diverse learning styles and student support needs, including the ability to adapt communication and instructional approaches to support comprehension and engagement
Demonstrated ability to coach, encourage, and empower students through active listening, problem-solving, critical thinking support, and constructive feedback
Education or training in cross-cultural communication and inclusive learning practices

Responsibilities

Support instruction and student learning by assisting with classroom and course management in both in-person and virtual settings.
Provide direct educational support to students needing help with course materials, technology navigation, or academic skills.
Collaborate with instructors to facilitate classroom and breakout room activities, support student participation, and ensure student growth aligns with program requirements.
Communicate with instructors regarding student progress, needs, and classroom dynamics.
Model positive academic attitudes and behaviors.
Act as a resource for students, connecting them with necessary tools, services, and supports.
Assist in identifying, adapting, and creating learning resources for diverse educational backgrounds and learning styles.
Work with Student Success and other support teams to coordinate referrals and academic accommodations, including Individual Accommodation Plans (IAPs).
Support examination processes, including invigilating exams, responding to student questions, managing materials, and documenting irregularities.
Supervise learners outside examination rooms and ensure exam protocols are followed.
Collaborate with fellow EAs and leadership to support New Student Orientation activities.
Assist with the development of term-based work coverage schedules.
Contribute to team and organizational effectiveness through professionalism, accountability, and continuous improvement.
Balance priorities, meet deadlines, and maintain accurate documentation.
Stay current with reference materials, student support resources, and institutional processes.
Participate in college, department, and team meetings.
Collaborate with colleagues and contribute to a positive, student-focused learning environment.