Educational Assistant, Academic Support (Full-Time - 43 Weeks)

Milwaukee Area Technical College•Oak Creek, WI

15h•Onsite

About The Position

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu. Under department supervision, assists in the instructional process by providing professional services for the classroom and District Academic Support Centers. This position provides an infrastructure and/or tutors for individualized or group related tutoring to students who use the academic support services. Work is generally diversified based on individual needs of the instructor and student. Judgment and analysis are required in making decisions within established procedures. Daily responsibilities are completed independently using established policies and general objectives with occasional supervisory contact for policy clarification or interpretation.

Requirements

Associate degree or higher in a comparable field
At least two (2) years of comparable experience
Familiarity with the instructional process and use of instructional media.
Skilled in operating and maintaining specialized equipment and software.
Organizational skills and the ability to work with minimal supervision.
Ability to understand and support the student-teacher relationship.
Ability to establish and maintain effective working relationships with students, staff, teachers, and the general public.
Ability to work in a team environment.
Ability to communicate effectively through both oral and written means.
Strong verbal, written, analytical, and persuasive skills and the ability to interact effectively with all levels of employees and management.
Ability to utilize Microsoft Office Suite including Excel and Word to create inventory and other various reports.
Ability to establish and maintain effective working relationships with vendors and contractors.
Ability to order needed supplies while understanding budget constraints.

Nice To Haves

Bachelor's degree or higher in related fields and with at least three (3) or more years of comparable experience.

Responsibilities

Encourages learning and study skill behaviors that help students to accomplish their academic goals.
Diagnoses learning behaviors, develops strategies and anticipates learning outcomes to help students accomplish their academic goals; determines and schedules appropriate support and or tutoring methods for students.
Provides tutoring assistance for specific academic skills and subjects, consistent with classroom instruction and in conjunction with faculty instruction if needed.
Coordinates and administers makeup test proctoring services for MATC students.
Assumes responsibility for the maintenance of center and other spaces assigned; establishes and enforces regulations related to center and the equipment used; manages inventory of supplies and equipment; creates purchase orders for needed equipment and supplies.
Assists students by providing problem resolution with computers; class issues; software applications including Blackboard, Microsoft Office Suite programs; class schedules; financial aid applications; homework that uses web-based platforms; computer support equipment; and audio/visual systems.
Updates inventory and other data; prepares relevant reports, study guides and reference materials.
Assists with district-wide recruitment, interviewing, application, hiring, and training of tutors.
Assists with developing and maintaining files, databases, and progress records; prepares reports as required or assigned.
Acts as a liaison between students and faculty.
Provides general information about MATC including relevant wrap around services and resources; refers students to other departments or services to meet their educational needs.
Participates in related in-service training, workshops, divisional meetings, and other educational activities as required.
Performs other related duties as required for the efficient operations of the division.