Educational Aide, Health Sciences Advising

Santa Fe College Employees • Gainesville, FL

4d • Onsite

About The Position

The Educational Aide for Health Sciences supports and assists faculty, staff, visitors, and students at the Health Sciences Advising front desk. Hours are Monday - Friday from 8am-12pm.

Requirements

• Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.
• A criminal background check will be conducted.
• Must maintain a 2.5 GPA.
• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Responsibilities

• Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, scheduling appointments, and directing visitors in-person, over the phone, and via Zoom.
• Distributes mail and office supplies and operates and maintains copier/printer.
• Accepts, screens, and routes telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.
• Provides administrative support to the faculty and other staff members.
• Strictly honors the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed